Strategic Billing & Collections Specialist

Mood Media; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Mood Media in Austin, TX is seeking a Billing & Collections Specialist to manage a portfolio of non-standard invoices, submit them via AP portals, and ensure accurate and timely cash collection.

You will monitor portal statuses, resolve rejections and disputes, keep PO coverage current, and serve as the primary billing contact for assigned accounts, collaborating with Sales, Customer Care, and Field Operations in a fast-paced environment.

Qualifications

• High School (or GED) and 2–4 years work experience in Accounts Receivable, Collections, Billing or customer-facing finance operations.
• Experience with national/enterprise retail, restaurant, or hospitality customers in a Billing/Collections role preferred.

Responsibilities

• Submit invoices to customer AP portals and format invoices per portal requirements.
• Maintain accounts receivable by aging, past-due follow-up, and cash forecasting.
• Resolve disputes and short-pays by coordinating with Billing, Sales, and Customer Care.
• Monitor portal status, rejections, and resubmit with correct data.
• Onboard new managed-billing customers and set up delivery.
• Document activity in company systems to keep account history complete.

Skills

Attention to detail

Communication skills

Time management

Team collaboration

Problem solving

Education

High School diploma or GED

Tools

Oracle Receivables

Esker

Salesforce

MS Excel

Job description

Mood Media in Austin, TX is seeking a Billing & Collections Specialist to manage a portfolio of non-standard invoices, submit them via AP portals, and ensure accurate and timely cash collection.

You will monitor portal statuses, resolve rejections and disputes, keep PO coverage current, and serve as the primary billing contact for assigned accounts, collaborating with Sales, Customer Care, and Field Operations in a fast-paced environment.