Strategic BI Analyst — Healthcare Operations

Blue Cross and Blue Shield of North Carolina; Durham (CA); On-site; USD 89,000 - 143,000; Full time

Job summary

Blue Cross and Blue Shield of North Carolina is seeking an analytics professional to partner with the Federal Employee Program (FEP) Clinical Operations team. The role delivers actionable business intelligence, operational reporting, and financial insights to improve quality, cost, experience, and efficiency.

You will design dashboards, analyze healthcare claims and utilization data, measure program outcomes, and communicate findings to leadership through visuals and summaries.

Qualifications

• Bachelor's degree or advanced degree required or equivalent experience.
• 3+ years of experience in related field; In lieu of degree, 5+ years of experience.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Partner with Clinical Operations and stakeholders to identify needs and develop analytical solutions.
• Design, develop, and maintain dashboards, scorecards, reports, and self-service analytics.
• Analyze healthcare claims, utilization, quality, and operational data for trends and opportunities.
• Develop recurring and ad hoc operational and financial reports for leadership.
• Validate data accuracy and ensure consistency of metrics across systems.
• Communicate findings to leadership through effective visualizations and summaries.
• Establish reporting standards, governance, and scalable analytics methodologies.

Skills

Business Analysis

Business Data Analytics

Business Intelligence

SQL

Data Warehousing

Communication

Problem Solving

Cloud Applications

Health Insurance Industry

Statistical Models

Consulting

Code Collaborator

Snowflake

AI Agents

Tools

Snowflake

AI Agents

Job description

Blue Cross and Blue Shield of North Carolina is seeking an analytics professional to partner with the Federal Employee Program (FEP) Clinical Operations team. The role delivers actionable business intelligence, operational reporting, and financial insights to improve quality, cost, experience, and efficiency.

You will design dashboards, analyze healthcare claims and utilization data, measure program outcomes, and communicate findings to leadership through visuals and summaries.