Strategic Benefits Assistant Client Manager

Alera Group, Inc.; Flagstaff (AZ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Meaningful impact

Growth opportunities

Collaborative culture

Job summary

Alera Group in Scottsdale/Flagstaff, AZ, seeks an Employee Benefits Assistant Client Manager to deliver proactive client service and thoughtful benefits strategy. You will liaise with groups, carriers, and vendors on enrollment, billing, and plan changes, supporting the Client Manager with onboarding and renewals while maintaining CRM data and preparing reports.

Responsibilities include on-site enrollment support, audits, and effective communication across stakeholders.

Qualifications

• 1–3 years of group medical insurance experience in plan administration.
• At least 1 year in employee benefits consulting or broker office.
• Knowledge of medical terminology and regulatory requirements.
• Experience with self-funded and fully insured group plans.
• Ability to read contracts and prepare routine reports with guidance.

Responsibilities

• Receive or initiate communications with employer groups, carriers, and vendors on billing, eligibility, and plan conformance.
• Coordinate changes, renewals, and new group business between carriers and vendors.
• Assist in preparing for on-site enrollment meetings and developing proposal details.
• Support onboarding, renewals, and reporting for groups as needed.
• Maintain information in CRM and internal systems accurately.
• Assist with audits and travel to client meetings as required.
• Perform other duties as assigned by Management.

Skills

Client service

Benefits knowledge

Communication

Organizational skills

Education

Bachelor’s Degree in Business

Tools

MS Word

Excel

Outlook

Job description

Alera Group in Scottsdale/Flagstaff, AZ, seeks an Employee Benefits Assistant Client Manager to deliver proactive client service and thoughtful benefits strategy. You will liaise with groups, carriers, and vendors on enrollment, billing, and plan changes, supporting the Client Manager with onboarding and renewals while maintaining CRM data and preparing reports.

Responsibilities include on-site enrollment support, audits, and effective communication across stakeholders.