Strategic Associate Director, Specialized Master’s Programs

University of Southern California; Los Angeles (CA); On-site; USD 47,000 - 60,000; Full time

Job description

Associate Director, Specialized Master’s Programs USC Marshall School of Business Data Sciences and Operations Department The Master of Science in Global Supply Chain Management program office is seeking an outstanding, organized, collaborative, and detail-orientated candidate to join the MS GSCM team. The Assistant Director will be assisting the Director for recruitment, admissions, academic advisement, event planning, program management, and all related functions for the MS GSCM program. The MS GSCM program is committed to transformative learning, a culture of inclusion, collegiality, cooperation, and teamwork. The Assistant Director will be actively involved with the day-to-day operations for admissions and academic advisement. From admitting high-caliber students each fall in alignment with quantitative and qualitative success metrics established for the admissions cycle to advising a student caseload in the on-campus and online program, the candidate will support students in a range of services in their academic journeys, collaborate with the Randall R. Kendrick Institute with their departmental initiatives, and join a prestigious network.

Responsibilities and Duties

• Advise prospective students on admissions, financial aid, housing, and academic requirements.
• Manage the admissions tracking report including processing applications and applying admissions decisions.
• Assist in the planning and execution of student recruitment strategies.
• Develop awareness of the MS GSCM program by effectively communicating its benefits to potential students and employers by holding information sessions to inform prospective students of the program to advance their careers in finance.
• Develop initiatives to build the prospective student pipeline and increase application pool to meet enrollment target numbers each year.
• Manage a student caseload by providing academic counseling for graduate students (both domestic and international students).
• Advise on matters of curriculum, course and degree requirements, transfer credit, academic probation, and graduation.
• Evaluate student problems, academic, administrative or personal, and refer student to appropriate student services office for additional counseling.
• Assist with university petitions.
• Maintain student records and coordinate registration activities, degree progress, enrollment, and degree verification.
• Assisting with the planning and coordinating student events including commencement, orientation, networking events, recruitment events, and receptions.
• Be available to travel for work including the week-long experiential trips potentially to Singapore, Los Angeles, or other countries and travel for recruitment purposes.
• Collaborate and contract with vendors for services.
• Maintain and compile statistical data.
• Prepare reports for internal and external use.
• Gather financial data, assist in budget development, and monitor expenses.
• Assist in preparation or update of bulletins, newsletters, handbooks, guides, fact sheets and brochures.
• Coordinate production of materials by outside vendors.
• Modify existing program services or create new program offerings to maintain or enhance program standing and rankings.
• Develop and administer program operating and administrative policies.
• Plan and conduct program quality assurance reviews, course scheduling changes, catalogue review, and recommend changes as appropriate.

Preferred Qualifications

• Advanced degree in student affairs, student development, counseling, higher education, or other related field is preferred but not required.
• Experience in academic advisement and/or student support services and programs at an accredited college/university.
• Familiarity with University student information and advising systems.
• Demonstrated ability to handle sensitive and confidential information within FERPA and University guidelines.
• Demonstrated communication skills (interpersonal, written, verbal, presentation) to work with a variety of diverse constituents including students, families, faculty, and staff.
• Demonstrated ability to manage multiple responsibilities simultaneously.
• Demonstrated ability to work collaboratively to meet student needs and department priorities.
• Strong skills in Excel are recommended.

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Anticipated Salary The hourly range for this position is $34.35 - $39.03 - $43.64. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies. USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace. For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.

Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Skills: Directly related experience in student services and programming with ability to lead Preferred Education: Master's degree Doctorate USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility

USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.