Associate Director, MS GSCM

USC University of Southern California; Los Angeles (CA); In loco; USD 47.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Tuition assistance

Professional development

Campus event discounts

Descrizione del lavoro

University of Southern California's Marshall School of Business seeks an Associate Director for the MS GSCM program. The role supports admissions, advising, events, and program operations, guiding a diverse student body and collaborating with campus partners.

The position requires strong communication, confidentiality per FERPA, and experience in graduate education. Travel for events and recruitment is expected as needed.

Competenze

• Advanced degree preferred but not required.
• Experience in academic advisement.
• Familiarity with student information systems.
• Demonstrated ability to handle sensitive information under FERPA guidelines.
• Strong communication and interpersonal skills.

Mansioni

• Advise prospective students on admissions, financial aid, housing and academic requirements.
• Manage admissions tracking and processing of applications and decisions.
• Assist in planning and executing student recruitment strategies.
• Communicate MS GSCM program benefits to prospective students and employers.
• Build a pipeline to meet enrollment targets each year.
• Provide academic counseling for graduate students (domestic and international).
• Advise on curriculum, degree requirements, transfer credits, and graduation.

Conoscenze

Communication skills

FERPA knowledge

Time management

Collaboration

Excel skills

Student information systems familiar

Formazione

Advanced degree in student affairs or related field

Descrizione del lavoro

Associate Director, MS GSCM USC Marshall School of Business Data Sciences and Operations Department

The Master of Science in Global Supply Chain Management program office is seeking an outstanding, organized, collaborative, and detail-oriented candidate to join the MS GSCM team. The Associate Director will be assisting the Director for recruitment, admissions, academic advisement, event planning, program management, and all related functions for the MS GSCM program. The MS GSCM program is committed to transformative learning, a culture of inclusion, collegiality, cooperation, and teamwork. The Associate Director will be actively involved with the day-to-day operations for admissions and academic advisement. From admitting high-caliber students each fall in alignment with quantitative and qualitative success metrics established for the admissions cycle to advising a student caseload in the on-campus and online program, the candidate will support students in a range of services in their academic journeys, collaborate with the Randall R. Kendrick Institute with their departmental initiatives, and join a prestigious network.

Responsibilities and Duties

• Advise prospective students on admissions, financial aid, housing and academic requirements.
• Manage the admissions tracking report including processing applications and applying admissions decisions.
• Assist in the planning and execution of student recruitment strategies.
• Develop awareness of the MS GSCM program by effectively communicating its benefits to potential students and employers by holding information sessions to inform prospective students of the program to advance their careers in finance.
• Develop initiatives to build the prospective student pipeline and increase application pool to meet enrollment target numbers each year.
• Manage a student caseload by providing academic counseling for graduate students (both domestic and international students).
• Advise on matters of curriculum, course and degree requirements, transfer credit, academic probation and graduation.
• Evaluate student problems, academic, administrative or personal, and refer student to appropriate student services office for additional counseling.
• Assist with university petitions.
• Maintain student records and coordinate registration activities, degree progress, enrollment and degree verification.
• Assisting with the planning and coordinating student events including commencement, orientation, networking events, recruitment events and receptions.
• Be available to travel for work including the week-long experiential trips potentially to Singapore, Los Angeles or other countries and travel for recruitment purposes.
• Collaborate and contract with vendors for services.
• Maintain and compile statistical data.
• Prepare reports for internal and external use.
• Gather financial data, assist in budget development and monitor expenses.
• Assist in preparation or update of bulletins, newsletters, handbooks, guides, fact sheets and brochures.
• Coordinate production of materials by outside vendors.
• Modify existing program services or create new program offerings to maintain or enhance program standing and rankings.
• Develop and administer program operating and administrative policies.
• Plan and conduct program quality assurance reviews, course scheduling changes, catalogue review and recommend changes as appropriate.

Preferred Qualifications

• Advanced degree in student affairs, student development, counseling, higher education or other related field is preferred but not required.
• Experience in academic advisement and/or student support services and programs at an accredited college/university.
• Familiarity with University student information and advising systems.
• Demonstrated ability to handle sensitive and confidential information within FERPA and University guidelines.
• Demonstrated communication skills (interpersonal, written, verbal, presentation) to work with a variety of diverse constituents including students, families, faculty and staff.
• Demonstrated ability to manage multiple responsibilities simultaneously.
• Demonstrated ability to work collaboratively to meet student needs and department priorities.
• Strong skills in Excel are recommended.

Anticipated Salary The hourly range for this position is $34.35 - $39.03 - $43.64.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Benefits

• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network
• eligibility for retirement plans with employer contributions*
• tuition benefits for staff and their family
• free Professional Development classes
• central Los Angeles location with easy access to commuter trains, buses and free tram pick up services
• discounts to sporting and other campus events

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

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As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.

USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business.