Strategic Assistant Director, Student Financial Aid

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Tuition benefits

Paid time off & holidays

Bus pass (Pittsburgh region)

Life and disability insurance

Job summary

Carnegie Mellon University in Pittsburgh, PA is seeking an Assistant Director in the Student Financial Aid Office to oversee daily operations and ensure timely awarding and disbursement of financial aid.

You will analyze and resolve cases, manage processes, coordinate with departments, and ensure compliance with federal and institutional policies while leading a service-oriented team.

Qualifications

• Bachelor's degree in business, higher education administration, or related field required
• Master's degree highly desired
• Minimum three years of experience in accounting, enrollment, financial aid, or related field required
• Experience in a selective private, research university highly desired
• Equivalent combination of education and relevant experience will be considered

Responsibilities

• Investigate, analyze and resolve individual student financial aid cases at both the undergraduate and graduate level, ensuring accuracy and compliance with all federal and institutional regulations and policies
• Manage office operations, functions and system processes; provide status update reports and statistical analysis, as appropriate
• Oversee Federal Community Service hiring, payroll redistributions, off-campus employer invoicing, and time card processing
• Interface with undergraduate and graduate departments to process departmental-based awards, sponsored project expense allocations through Oracle Grants Management, and establish department-specific processes with the various admissions offices
• Establish new endowed and need-based expendable awards in our financial aid application (PowerFAIDS) and endowed matching system
• Review and maintain eligibility restrictions
• Perform manual recipient selections for specific funds and routinely audit automated selections to ensure accuracy and control within the process
• Oversee Return to Title IV process for federal, state, and institutional aid
• Monitor and oversee the Outside Scholarship program(s) with respect to receiving, posting, crediting of awards and adjusting financial aid packaging
• Review eligibility for federal and state grants, coordinate communications with various governing bodies, and process grants on behalf of our students

Skills

Attention to detail

Communication skills

Independent work

Adaptability

Education

Bachelor's degree in business, higher education administration, or related field

Master's degree

Equivalent combination of education and experience

Job description

Carnegie Mellon University in Pittsburgh, PA is seeking an Assistant Director in the Student Financial Aid Office to oversee daily operations and ensure timely awarding and disbursement of financial aid.

You will analyze and resolve cases, manage processes, coordinate with departments, and ensure compliance with federal and institutional policies while leading a service-oriented team.