Strategic Asset & Vendor Governance Lead

BMO; Naperville (IL); On-site; USD 100,000 - 220,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group seeks a Senior Relationship Manager to oversee End User Asset Management, Asset Reclamation, and governance across vendor relationships. You will ensure contractual commitments, SLAs, and KPIs align with policies and regulatory requirements.

You will lead governance reviews, budget planning, and cross-functional teams, driving risk management and operational excellence with measurable stakeholder impact.

Qualifications

• Bachelor's degree in business, IT, finance, risk management, operations, or related field.
• 7+ years of experience in vendor management, governance, service delivery, asset management, risk management, or operational leadership.
• 3–5 years of inventory management experience.
• 3+ years of people leadership experience.
• Experience managing strategic vendor relationships and contractual obligations.
• Experience leading governance forums and executive-level stakeholder engagements.
• Strong understanding of IT asset lifecycle management, inventory governance, and operational controls.
• Experience managing budgets, forecasts, and financial performance indicators.
• Knowledge of regulatory and audit requirements within a financial services environment.
• Excellent communication, negotiation, analytical, and leadership skills.
• Advanced proficiency with Excel, Power BI, ServiceNow, and reporting tools.

Responsibilities

• Serve as the primary relationship manager for strategic asset management vendors and service providers.
• Lead Monthly Governance Reviews, Quarterly Business Reviews (QBRs), and Executive Governance meetings.
• Drive vendor accountability against contractual obligations, service level agreements (SLAs), key performance indicators (KPIs), and operational commitments.
• Manage vendor escalations and oversee remediation plans for service, compliance, or performance issues.
• Partner with Procurement, Legal, and Vendor Management teams during contract negotiations, renewals, amendments, and statement-of-work reviews.
• Identify opportunities to optimize vendor service delivery, cost efficiency, and operational effectiveness.
• Establish and maintain governance frameworks supporting End User Asset Management and Asset Reclamation programs.
• Ensure alignment with Bank policies, regulatory requirements, audit expectations, and risk-management standards.
• Oversee execution of governance controls including inventory reconciliation, lifecycle management, asset reclamation, disposal governance, and inventory aging reviews.
• Lead periodic control assessments and identify opportunities to strengthen risk mitigation and operational effectiveness.
• Support internal, external, SOX, and regulatory audits through effective documentation and evidence management.
• Develop and deliver governance reporting, scorecards, dashboards, and executive presentations.
• Present vendor performance, financial results, compliance metrics, risk trends, and operational outcomes to senior leadership.
• Provide actionable insights and recommendations that support strategic decision-making.
• Lead discussions with executives and stakeholders regarding operational performance, vendor health, budget performance, and improvement initiatives.

Skills

Vendor management

Governance

Budgeting

Leadership

Stakeholder management

IT asset lifecycle

Regulatory compliance

Communication

Excel

Power BI

Education

Bachelor's Degree in Business, IT, Finance or related field

Tools

Excel

Power BI

ServiceNow

Job description

BMO Financial Group seeks a Senior Relationship Manager to oversee End User Asset Management, Asset Reclamation, and governance across vendor relationships. You will ensure contractual commitments, SLAs, and KPIs align with policies and regulatory requirements.

You will lead governance reviews, budget planning, and cross-functional teams, driving risk management and operational excellence with measurable stakeholder impact.