Strategic Application Analyst: Optimize, Integrate & Support

Quantum Technologies LLC; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Quantum Technologies. LLC is seeking an Application Analyst to support, maintain, and enhance business applications in the New York area.

The role collaborates with business stakeholders, technical teams, and vendors to analyze requirements, troubleshoot issues, and optimize performance. You will assist with upgrades, integrations, testing, documentation, and user training to ensure reliable, secure, and user-friendly applications.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent experience.
• Proven experience as Application Analyst, Systems Analyst, or similar with business applications.
• Strong understanding of application lifecycle: requirements, configuration, testing, deployment, support.
• Familiarity with databases, SQL, and data analysis concepts.
• Experience with integrations, interfaces, or APIs is preferred.
• Ability to translate business requirements into functional specs and configurations.
• Excellent communication and problem-solving skills, with attention to detail.

Responsibilities

• Serve as the primary contact for assigned business applications and address user inquiries.
• Analyze, troubleshoot, and resolve application issues with technical teams and vendors.
• Gather and document business requirements for enhancements and integrations.
• Configure and maintain application settings, workflows, and user access per security policies.
• Participate in upgrades, patches, and releases with planning, testing, and deployment.
• Develop and execute test plans to validate new functionality and fixes.
• Create and maintain application documentation and user guides.
• Provide end-user training and ongoing support for effective use.
• Monitor performance and identify optimization opportunities.
• Collaborate with cross-functional teams to align with standards and compliance.
• Support data analysis, reporting, and data integrity checks.

Skills

Application analysis

SQL queries

Requirements translation

Testing

Communication

Problem solving

Multitasking

Education

Bachelor's degree in IT/CS/Business

Tools

APIs

Database SQL

Job description

Quantum Technologies. LLC is seeking an Application Analyst to support, maintain, and enhance business applications in the New York area.

The role collaborates with business stakeholders, technical teams, and vendors to analyze requirements, troubleshoot issues, and optimize performance. You will assist with upgrades, integrations, testing, documentation, and user training to ensure reliable, secure, and user-friendly applications.