Strategic Analytics Lead, Benefits & Labor Ops

Walmart; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart is seeking a Senior Manager for Business Analysis and Insights in Benefits and Labor to lead analytics, governance, and execution of contractor earnings operations and compliance. This role bridges Business, Product, Engineering, Tax, Legal, and Finance to build scalable, audit-ready processes and trusted earnings experiences.

You will drive KPI development, dashboards, and AI-enabled insights while overseeing labor operations and regulatory alignment.

Qualifications

• Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or related area OR 6 years’ experience in data analytics, project management, business, or related area.
• 2 years’ experience using intermediate functionality of Microsoft Office.
• Masters/ MBA or project management certifications are a plus.

Responsibilities

• Lead the strategy and execution of contractor labor operations, earnings governance, benefits-related programs, and compliance initiatives.
• Partner with Product, Engineering, Legal, Benefit/Labor Ops, Finance, Compliance and leaders to translate complex labor, regulatory, and operational requirements into scalable processes and system capabilities.
• Drive analytics, KPI development, dashboards, automation initiatives, and AI-enabled insights to improve operational effectiveness, payment accuracy, compliance outcomes, and driver experience.
• Oversee labor operations activities related to contractor earnings, incentives, deductions, adjustments, disbursements, garnishments, liens, and statutory withholding requirements.
• Interpret and apply labor, tax, and compliance requirements while developing operational controls and governance frameworks that reduce risk and improve transparency.
• Lead business readiness activities including requirements gathering, design, UAT strategy, deployment planning, change management, and production launch support.
• Conduct root cause analysis and identify opportunities to improve operational performance, compliance effectiveness, and platform capabilities.
• Establish and maintain control frameworks, risk-control matrices, audit readiness processes, and compliance monitoring related to contractor earnings operations.
• Serve as a trusted advisor during routine and high-profile operational, compliance, and labor-related situations, providing data-driven recommendations.
• Influence product roadmaps and investment decisions through business insights, operational analysis, and strategic planning.

Skills

Regulatory compliance

Stakeholder management

Analytics & insights

Cross-functional leadership

Executive communication

Problem solving

Data-driven decision making

Attention to detail

Leadership in regulated environments

Education

Bachelor’s degree in Business, Analytics, Statistics, or related field

4+ years data analytics / project management / business experience OR 6+ years experience (alternative path)

2 years Microsoft Office proficiency

Tools

Microsoft Office

Job description

Walmart is seeking a Senior Manager for Business Analysis and Insights in Benefits and Labor to lead analytics, governance, and execution of contractor earnings operations and compliance. This role bridges Business, Product, Engineering, Tax, Legal, and Finance to build scalable, audit-ready processes and trusted earnings experiences.

You will drive KPI development, dashboards, and AI-enabled insights while overseeing labor operations and regulatory alignment.