Strategic Alliances & Partner Ops, Enterprise Solutions

Harbor Behavioral Health; Chicago (IL); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Harbor Behavioral Health is seeking an Alliances & Partner Operations Associate (Enterprise Solutions) to scale and optimize our strategic partner ecosystem. This hybrid Chicago-based role focuses on improving pipeline visibility, cross-functional execution, and measurable outcomes across our alliances portfolio.

collaborating with Sales, Delivery, and Marketing to identify growth opportunities, streamline operations, and expand AI-enabled offerings for clients while maintaining high data

Qualifications

• 2-5 years of experience in partnerships, operations, consulting, business operations, or a related field.
• Strong analytical skills with the ability to turn data into actionable insights.
• Experience working with CRM platforms (Salesforce preferred) and advanced Excel.

Responsibilities

• Maintain pipeline visibility in Salesforce and systems, ensuring data accuracy.
• Own partner operations data quality, reporting, and visibility into performance and opportunities.
• Analyze partner overlap and whitespace using tools to identify new revenue opportunities and improve GTM execution.
• Support partner strategy through territory planning, opportunity prioritization, research, and competitive analysis.
• Coordinate recurring partner business reviews and cadences, preparing agendas, metrics, and executive-ready updates.
• Build strong cross-functional relationships across Sales, Marketing, Delivery and external partners.
• Monitor partner health, surface insights and recommendations for leadership decisions.
• Support AI-enabled partner offerings and track strategic milestones.
• Provide day-to-day direction and quality oversight for interns supporting Alliances.

Skills

Partnerships ops

Data analysis

Salesforce

Excel advanced

Tools

Salesforce

Excel

Job description

Harbor Behavioral Health is seeking an Alliances & Partner Operations Associate (Enterprise Solutions) to scale and optimize our strategic partner ecosystem. This hybrid Chicago-based role focuses on improving pipeline visibility, cross-functional execution, and measurable outcomes across our alliances portfolio.

collaborating with Sales, Delivery, and Marketing to identify growth opportunities, streamline operations, and expand AI-enabled offerings for clients while maintaining high data