Strategic Airline Account Manager

LSG Sky Chefs group; Phoenix (AZ); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Employer-paid life insurance

401(k) with company match

Paid vacation, sick time, and holidays

Tuition reimbursement

Free meals and on-site parking

Long-term career growth

Job summary

SkyChefs, a SkyChefs group company, is seeking an Account Manager in Phoenix to lead strategic airline partnerships and ensure exceptional service delivery. This on-site role collaborates with CSC and operations to align contracts, budgets, and performance metrics while driving continuous improvement across touchpoints.

You will manage multi-functional teams to maintain service excellence, optimize costs, and ensure regulatory compliance, including FDA/HACCP standards, with a focus on customer

Qualifications

• Bachelor's degree or equivalent in a related field is required.
• 3–5 years in a customer-facing, operations, service, account management, or logistics role.
• Experience in aviation, airline catering, or hospitality is preferred.

Responsibilities

• Serve as the primary liaison between airline partners and internal teams.

Skills

Communication skills

Relationship management

Analytical skills

Organizational skills

Travel flexibility

Microsoft Excel

CRM software

Data analysis

Education

Bachelor's degree in Business, Hospitality, Aviation, Supply Chain, or related field

Tools

Microsoft Office Suite

Job description

SkyChefs, a SkyChefs group company, is seeking an Account Manager in Phoenix to lead strategic airline partnerships and ensure exceptional service delivery. This on-site role collaborates with CSC and operations to align contracts, budgets, and performance metrics while driving continuous improvement across touchpoints.

You will manage multi-functional teams to maintain service excellence, optimize costs, and ensure regulatory compliance, including FDA/HACCP standards, with a focus on customer