Strategic Administrative Executive for Higher Education

The City University of New York; New York (NY); On-site; USD 102,000 - 129,000; Full time

Job summary

John Jay College of Criminal Justice is seeking an Administrative Executive Associate (Higher Education Associate) to provide executive-level administrative and operational support to advance the Enrollment Management and Student Affairs division. This role acts as a key liaison among campus stakeholders, CUNY offices, and external partners, coordinating planning, communications, and executive initiatives.

Under the Vice President for Enrollment Management and Student Affairs, the incumbent will

Qualifications

• Bachelor's Degree and six years' relevant experience required.
• Experience handling highly confidential information.
• Familiarity with data privacy regulations such as FERPA and/or HIPAA is a strong plus.
• Proficiency in Microsoft 365 (Word, Teams, Excel) required; advanced Excel a plus.
• Ability to exercise discretionary judgment and strong communication skills.

Responsibilities

• Oversees and coordinate executive-level administrative and operational functions, including strategic priority management, high-level communications, and implementation of divisional initiatives.
• Lead and coordinate special projects and strategic initiatives related to enrollment management, student affairs, student success, retention, and institutional effectiveness, including developing implementation plans, monitoring progress, and evaluating outcomes.
• Conduct research, analyze data, and prepare reports to support executive decision-making, strategic planning, assessment activities, accreditation efforts, and continuous improvement initiatives.
• Serve as a liaison and representative of the Vice President's Office by fostering collaboration among academic and administrative departments, CUNY Central Office, students, faculty, staff, and external stakeholders.
• Coordinate divisional planning, communications, and operational activities, including leadership meetings, committees, task forces, major events, and cross-functional initiatives that support institutional priorities.
• Support budget planning and fiscal operations by tracking expenditures, preparing analyses, and ensuring compliance with College and University policies.
• Develop, implement, and monitor administrative processes, policies, and procedures to improve operational effectiveness, service delivery, compliance, and organizational efficiency across the division.
• May provide project-based leadership and limited supervision of administrative staff as assigned, including managing office operations, supporting professional development efforts, and contributing to a culture of collaboration, accountability, and student-centered service.

Skills

Executive support

Confidentiality & compliance

Microsoft 365

Data privacy awareness

Project coordination

Education

Bachelor's Degree

Tools

Student Information Systems (SIS)

Procurement systems

Care platforms

Job description

John Jay College of Criminal Justice is seeking an Administrative Executive Associate (Higher Education Associate) to provide executive-level administrative and operational support to advance the Enrollment Management and Student Affairs division. This role acts as a key liaison among campus stakeholders, CUNY offices, and external partners, coordinating planning, communications, and executive initiatives.

Under the Vice President for Enrollment Management and Student Affairs, the incumbent will