Strategic Accounts Specialist

The Elevance Health Companies, Inc.; Mason (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development opportunities

401(k) matching

Job summary

Elevance Health is seeking an Account Specialist to support strategic sales and account teams in growing and retaining existing accounts. You will mentor team members and collaborate with brokers, members, and clients to resolve complex issues and drive opportunities for growth and product sales.

In this hybrid role, you will balance in-office collaboration 1–2 days per week with flexible remote work, while ensuring compliance with geographic policy and accessibility for all clients and

Qualifications

• Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary.

Responsibilities

• Builds external relationships with existing accounts, members, and brokers.
• Develops understanding of client needs and priorities.
• Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
• Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Partners with sales support associates on request for proposal ("RFP") responses to brokers and groups.
• Updates systems for proposal and sales activities.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Supports internal and external client reporting, as needed.
• Acts on behalf of Strategic Account associate to respond to client needs, as necessary.
• Mentors, coaches, and trains lower-level and/or new support staff.

Skills

Client relationships

Sales support

Communication

Mentoring

Cross-functional collaboration

Education

BA/BS

Job description

Elevance Health is seeking an Account Specialist to support strategic sales and account teams in growing and retaining existing accounts. You will mentor team members and collaborate with brokers, members, and clients to resolve complex issues and drive opportunities for growth and product sales.

In this hybrid role, you will balance in-office collaboration 1–2 days per week with flexible remote work, while ensuring compliance with geographic policy and accessibility for all clients and