Strategic Accounts Portfolio Manager

MedStar Health; Jupiter (FL); Remote; USD 65,000 - 88,000; Full time

Job summary

A leading company in security and facility services is seeking a Strategic Accounts Portfolio Manager. In this remote role, you will oversee security programs across multiple portfolios, ensuring compliance and fostering strong client relationships. The ideal candidate possesses extensive management and security experience, with strong analytical and organizational skills, and will collaborate effectively across various levels of the organization.

Benefits

Medical, dental, and vision insurance

401(k) enrollment

Paid holidays, sick days, and personal days

Vacation time

Company discounts

Qualifications

• Minimum 5 years of management experience.
• Minimum 5 years of security management experience.
• Ability to build and maintain strong, professional relationships.

Responsibilities

• Oversee the implementation of operational processes to ensure contract compliance.
• Build and maintain strong relationships with clients and stakeholders.
• Analyze operational metrics and KPIs to drive performance improvements.

Skills

Management

Security Management

Relationship Building

Problem Solving

Organization

Education

Bachelor's degree in Business Administration or Criminal Justice

Job description

Strategic Accounts Portfolio Manager

Job Locations

US-Nationwide

Requisition ID

2025-1393781

Category (Portal Searching)

Enterprise Accounts

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal is looking for a Stategic Accounts Portfolio Manager to oversee and direct the security program at all assigned portfolios ensuring contract compliance and the development of a relationships with Allied Universal client contacts. This position serves as a liaison for regional and local Allied Universal branch offices to help ensure all operational, financial and administrative functions for assigned accounts.

This is a remote position supporting multiple clients accross the US.

Pay Rate: $65,000-$88,000 per year

RESPONSIBILITIES:

Oversee the implementation and standardization of operational processes to ensure contract compliance, efficiency, and service excellence across multiple sites.

• Build and maintain strong relationships with enterprise clients and internal stakeholders through regular in-person and virtual engagements.

• Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement
• Identify and present industry best practices to all teams in all locations

• Lead quarterly and annual client business reviews, preparing and delivering customized PowerPoint presentations that highlight performance and strategic initiatives.

• Act as a subject matter expert and provide strategic guidance to internal teams, supporting the delivery of service improvement initiatives and surge responses.

• Analyze operational metrics and KPIs using business intelligence tools to identify trends, drive performance improvements, and support decision-making.

• Manage full P&L responsibilities including budgeting, revenue growth, profitability, and expense control; develop and execute strategies to meet financial targets.

• Conduct compliance audits, physical security assessments, and penetration testing; provide actionable recommendations to mitigate risks and enhance service delivery.

• Collaborate with sales, marketing, and operations leadership on contract renewals, rebids, and client retention strategies.

• The position requires 50% domestic travel to client locations as well as other Allied Universal offices weekly.
• Active participation in industry specific professional organizations such as ASIS
• Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement

QUALIFICATIONS:

• Minimum 5 years of management experience
• Minimum 5 years of security management experience
• Ability to build and maintain strong, professional relationships with internal and external clients.
• Responds promptly and professionally to client inquiries and concerns.
• Strong organizational skills to manage multiple tasks, deadlines, and follow-ups effectively.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business Administration or Criminal Justice

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus

#LI-CW1

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1393781