Strategic Accounts Portfolio Manager

Allied Universal; United States; Remote; USD 65,000 - 88,000; Full time

Job summary

Allied Universal seeks a Strategic Accounts Portfolio Manager to oversee security programs for multiple clients across the US. The role involves ensuring contract compliance, developing client relationships, managing operations, and supporting continuous improvement initiatives. The position requires strong management experience and offers a competitive salary range.

Benefits

Medical, dental, and vision insurance

401(k) or Supplemental Income Plan

Paid holidays and personal days

Accrued vacation time

Bonus opportunities

Qualifications

• Minimum 5 years of management and security management experience.
• Ability to build and maintain professional relationships.
• Strong organizational skills for managing multiple tasks.

Responsibilities

• Oversee implementation of operational processes for contract compliance.
• Build strong relationships with enterprise clients through engagement.
• Analyze operational metrics and KPIs for performance improvements.

Skills

Relationship Management

Problem Solving

Organizational Skills

Education

Bachelor's degree in Business Administration or Criminal Justice

Job description

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal is looking for a Stategic Accounts Portfolio Manager to oversee and direct the security program at all assigned portfolios ensuring contract compliance and the development of a relationships with Allied Universal client contacts. This position serves as a liaison for regional and local Allied Universal branch offices to help ensure all operational, financial and administrative functions for assigned accounts.

This is a remote position supporting multiple clients accross the US.

Pay Rate: $65,000-$88,000 per year

RESPONSIBILITIES:

• Oversee the implementation and standardization of operational processes to ensure contract compliance, efficiency, and service excellence across multiple sites.

• Build and maintain strong relationships with enterprise clients and internal stakeholders through regular in-person and virtual engagements.

• Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement
• Identify and present industry best practices to all teams in all locations

• Lead quarterly and annual client business reviews, preparing and delivering customized PowerPoint presentations that highlight performance and strategic initiatives.

• Act as a subject matter expert and provide strategic guidance to internal teams, supporting the delivery of service improvement initiatives and surge responses.

• Analyze operational metrics and KPIs using business intelligence tools to identify trends, drive performance improvements, and support decision-making.

• Manage full P&L responsibilities including budgeting, revenue growth, profitability, and expense control; develop and execute strategies to meet financial targets.

• Conduct compliance audits, physical security assessments, and penetration testing; provide actionable recommendations to mitigate risks and enhance service delivery.

• Collaborate with sales, marketing, and operations leadership on contract renewals, rebids, and client retention strategies.

• The position requires 50% domestic travel to client locations as well as other Allied Universal offices weekly.
• Active participation in industry specific professional organizations such as ASIS
• Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement

QUALIFICATIONS:

• Minimum 5 years of management experience
• Minimum 5 years of security management experience
• Ability to build and maintain strong, professional relationships with internal and external clients.
• Responds promptly and professionally to client inquiries and concerns.
• Strong organizational skills to manage multiple tasks, deadlines, and follow-ups effectively.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business Administration or Criminal Justice

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus

#LI-CW1

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.