Strategic Accounts Leader Remote Growth and Renewal

Kalibri Labs; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Medical, dental, vision plans

401k with employer match

Flexible Paid Time Off

$250 new hire home office allowance

Job summary

Kalibri Labs is seeking a Manager, Strategic Accounts to lead a team of Account Managers and own growth across high-value property management clients. You will steward multi-year strategies, protect the base, and drive expansion as hotels sign on for Kalibri’s data-driven solutions.

You will build executive relationships, navigate complex organizations, and ensure revenue targets are met. A CSP culture and remote-friendly setup support your success in a fast-moving, data-driven environment.

Qualifications

• 6+ years in strategic/account management or similar revenue role.
• 3–5 years of people management with team revenue ownership.
• Experience developing talent and driving team performance.
• Experience in hospitality industry and SaaS/data is a must.
• Proven track record with six-figure ARR and renewal leadership.
• Ability to build executive relationships and multi-stakeholder teams.
• Commercial courage in pricing, upsell, and contract conversations.

Responsibilities

• Lead and develop a team of Account Managers with revenue targets.
• Own renewal and expansion revenue for strategic accounts.
• Be the strategic relationship owner from users to executives.
• Identify expansion opportunities across hotels and contracts.
• Lead renewal strategy, negotiation, and contract execution.
• Monitor account health, usage, and churn risk.
• Run executive business reviews linking Kalibri data to client goals.
• Maintain Salesforce hygiene and forecast accuracy.
• Report on team performance and pipeline health to leadership.
• Collaborate with Support, Sales, Product, Data, and Enterprise teams.
• Bring customer insight back to inform product direction and GTM.

Skills

Strategic account management

People management

Client relationship building

Commercial judgment

Forecasting & pipeline hygiene

Cross-functional collaboration

Negotiation & pricing

Tools

Salesforce

Gong

LinkedIn Sales Navigator

Job description

Kalibri Labs is seeking a Manager, Strategic Accounts to lead a team of Account Managers and own growth across high-value property management clients. You will steward multi-year strategies, protect the base, and drive expansion as hotels sign on for Kalibri’s data-driven solutions.

You will build executive relationships, navigate complex organizations, and ensure revenue targets are met. A CSP culture and remote-friendly setup support your success in a fast-moving, data-driven environment.