Strategic Accounts & Government Relations Manager

Entergy; Dayton (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading energy company in Texas is seeking a candidate for managing commercial accounts. The role involves improving customer service in an assigned area, negotiating services for large commercial customers, and developing relationships with community leaders. Candidates should have a bachelor's degree and relevant experience in customer service or engineering. Knowledge of both English and Spanish is preferred, and flexibility for after-hours support is required.

Qualifications

• 1+ years of experience in customer service, engineering, or operations required for CSM I.
• 3+ years of experience in customer service, engineering, or operations required for CSM II.
• 7+ years of experience in customer service, engineering, or operations in lieu of a degree.

Responsibilities

• Manage commercial accounts and relationships with governmental officials.
• Develop and implement account plans for critical Large Commercial and Small Industrial customers.
• Negotiate service and contract activities for new and expanding customers.

Skills

Excellent communication skills

Project management ability

Technical understanding of operations

Bilingual (Spanish & English)

Education

Bachelor’s degree

Job description

A leading energy company in Texas is seeking a candidate for managing commercial accounts. The role involves improving customer service in an assigned area, negotiating services for large commercial customers, and developing relationships with community leaders. Candidates should have a bachelor's degree and relevant experience in customer service or engineering. Knowledge of both English and Spanish is preferred, and flexibility for after-hours support is required.