Strategic Accounts Director – Growth & Scale

Axion Ray; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Lunch stipend

Generous time off

Equity and benefits

Job summary

Axion is seeking a Strategic Account Director to own the business and commercial outcomes with our customers — not just the work. You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion’s value is impossible to ignore.

You will lead senior relationships, drive renewals and expansions, and coordinate cross‑functional teams to scale pilots into production in manufacturing and industrial sectors.

Qualifications

• 4–8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
• Proven track record driving renewals, expansion, and revenue growth.
• Experience managing senior executive relationships at complex organizations.
• Experience leading pilot‑to‑production conversions in enterprise or industrial environments.
• Ability to orchestrate cross‑functional teams toward shared commercial and delivery objectives.
• Strong commercial instincts and the ability to build and execute account strategies independently.
• Manufacturing, supply chain, or industrial AI experience is a plus.

Responsibilities

• Own senior customer relationships and account strategy end to end.
• Drive commercial outcomes including renewals, expansion, and revenue targets.
• Lead pilot‑to‑production conversion, ensuring customers move from experimentation to operational scale.
• Orchestrate cross‑functional alignment across the account and manage junior resources.

Skills

Strategic account management

Enterprise consulting

Customer success leadership

Executive relationships

Job description

Axion is seeking a Strategic Account Director to own the business and commercial outcomes with our customers — not just the work. You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion’s value is impossible to ignore.

You will lead senior relationships, drive renewals and expansions, and coordinate cross‑functional teams to scale pilots into production in manufacturing and industrial sectors.