Strategic Account Specialist

EIS legacy LLC; Georgia; Hybrid; USD 60,000 - 80,000; Full time

Job summary

EIS Legacy LLC in Georgia is seeking a Strategic Account Specialist to bolster the Outside Sales team by maintaining product and market knowledge and delivering solutions to a diverse account base. This salaried, bonus-eligible role focuses on high-quality customer service and effective sales support across multiple markets.

The position requires 2+ years of sales and support experience, knowledge of SAP products, and CRM proficiency.

Qualifications

• High School Diploma or GED required.
• 2 years of proven sales and support experience.
• Knowledge of SAP products.
• Associate or bachelor’s degree in related business or sales discipline preferred.
• Knowledge, experience and/or training in data entry and general sales procedures required.
• Effective verbal and written communication skills.

Responsibilities

• Assist the Outside Sales team by driving sales across varied accounts and markets.
• Identify, qualify, organize, and execute sales strategies to grow revenue.
• Serve as SME for Sales Support Specialist.
• Review client documents and ensure CRM reflects requester details (Sugar CRM).
• Proactively develop and close sales opportunities with existing customers in the territory.
• Coordinate with regionally aligned field sales to achieve targets.
• Generate reports from Sugar CRM and other tools as directed.
• Submit weekly reports and provide excellent customer service.

Skills

Sales experience

CRM proficiency

Verbal and written communication

Multi-tasking

Attention to detail

Critical thinking

Education

High School Diploma or GED

Associate or bachelor’s degree in related business or sales

Tools

Sugar CRM

SAP Products

CRM software

Job description

Job Description:

About Us:

EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable, and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.

Our culture is highly innovative, collaborative, and focused on building and maintaining relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each of our team members unique and develop each other’s skillsets so that together we can be stronger than the sum of our parts.

Summary:

The Strategic Account Specialist (STAS) is responsible for providing the Outside Sales team with customer support. The STAS is responsible for maintaining product and market knowledge in order to offer and provide solutions and additional sales to their account base. This position must be able to proficiently perform all customer service duties and responsibilities associated with their varied customers. This is a salaried, bonus-eligible position.

Essential Duties, Responsibilities, and Accountabilities

(Include the following; however, other duties may apply.)

HR & Site Support

• Responsible for assisting driving sales across varied accounts, product lines, and markets.
• Identify, qualify, organize, and execute effective sales strategies that maintain the existing base of business and support the close of competitive and revenue growth opportunities
• Serves as a Subject Matter Expert (SME) for Sales Support Specialist
• Reviews the accuracy of client documents and ensures documents reflect the details specified by the requester in Sugar CRM
• Probe, develop, and close all related products sales inquiries/lead with existing customers within assigned geographic territory
• Assists with all account inquiries as directed by Outside Sales Representative or Manager
• Coordinate and collaborate with regionally aligned field sales team to drive incremental RMS revenue and achieve target sales goals
• Generate reports from Sugar CRM, and other tools and software as directed by Supervisor and/or Manager
• Submits weekly reports as directed by Manager
• Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows through as promised
• Proactive attitude in identifying customer concerns and/or problems

Work Environment:

• This position requires hybrid availability, with direct reporting to the nearest location, at least three days per week.
• Must be able to attend key meetings on-site and maintain visibility across supported locations.

Supervisory Responsibilities:

This role does not have direct supervisory responsibilities.

Qualifications:

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED required
• Knowledge of SAP Products
• Associate or bachelor’s degree in related business or sales discipline preferred
• Knowledge, experience and/or training in data entry, office equipment and general sales procedures required
• 2 years of proven sales and support experience
• Ability to effectively use computer software and technology as required, to include a Customer Relationship Management (CRM) platform
• Effective verbal and written communication skills
• Ability to learn new equipment and required processes in a fast-paced environment
• Ability to effectively multi-task

Reasoning Ability:

Strong reasoning and critical thinking skills are required. The role requires attention to detail and the ability to balance multiple priorities effectively.

Salary:

$60,000 - $80,000 + Bonus

EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.