Strategic Account & Services Coordinator

Concordance Healthcare Solutions LLC; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K match

Paid vacation

Job summary

Concordance Healthcare Solutions LLC is seeking an Account Service Coordinator to manage assigned accounts from Tucson Medical Center, AZ. You will meet with clients, price and service accounts, and oversee projects with Account Managers and Sales Directors.

Regular site visits and travel within the region are required. The role emphasizes relationship building, pricing strategy, and cross-functional coordination across Sales, Customer Service, Contracts, Purchasing, and Operations to drive

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• 3+ years in customer service, inside sales, or similar support role.
• Knowledge of inventory management and order processing systems.
• Proficiency with Microsoft Office; CRM familiarity (Salesforce or HubSpot).
• Excellent written and verbal communication; experience presenting to large groups.
• Strong organizational and project management skills.
• Ability to pass pre-employment background check and drug screening.

Responsibilities

• Develop relationships with Concordance functional areas (Sales, Customer Service, Contracts, Purchasing, Operations) to complete projects and resolve issues.
• Manage territory business including sales mix, expenses, pricing.
• Liaison between customer service, sales, and operations.
• Oversee new customer conversion projects in assigned region.
• Coordinate product line conversions for current customers.
• Prepare business review reports with findings and recommendations for Account Managers and customers.
• Analyze backorder reports with ETA explanations to identify root causes and improve fill rate.
• Help manage inventory (slow moving/dead stock) for assigned region.
• Recommend product mix and preferred providers for customers.
• Directly manage equipment quotes and bids with Equipment Sales team.

Skills

Customer service experience

Inside sales experience

Sales support

CRM software (Salesforce, HubSpot)

Microsoft Office

Analytical mindset

Communication skills

Education

Bachelor's degree in business or related field

Tools

Salesforce

HubSpot

Job description

Concordance Healthcare Solutions LLC is seeking an Account Service Coordinator to manage assigned accounts from Tucson Medical Center, AZ. You will meet with clients, price and service accounts, and oversee projects with Account Managers and Sales Directors.

Regular site visits and travel within the region are required. The role emphasizes relationship building, pricing strategy, and cross-functional coordination across Sales, Customer Service, Contracts, Purchasing, and Operations to drive