Strategic Account Representative

RFMW; Raleigh (NC); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Strategic Account Representative to drive sales and build customer relationships. This remote role emphasizes achieving sales objectives and maintaining high ethical standards. The representative will work closely with field sales and product management to maximize customer penetration. With a focus on personal and professional growth, the company offers a robust benefits package and ongoing training opportunities. If you are a persuasive communicator with a knack for relationship building, this is an exciting opportunity to make a significant impact in the sales landscape.

Benefits

Medical/Dental/Vision Insurance

401(k) with matching contribution

Tuition Reimbursement

Paid Time Off

Volunteer Day Off

Ongoing Training Opportunities

Philanthropic Opportunities

Growth and Advancement Opportunities

Qualifications

• Degree from a four-year university with 1-3 years of sales experience.
• Strong knowledge of company products and services.

Responsibilities

• Sell products and services via telephone, internet, and email.
• Provide price and delivery quotes within customer timelines.

Skills

Sales Skills

Communication Skills

Analytical Skills

Negotiation Skills

Organizational Skills

Problem Solving

Education

Bachelor's Degree

Tools

Microsoft Office (Excel, Word)

Job description

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The Strategic Account Representative sells company products and services via telephone, internet, and e-mail. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

RFMW is an electronic component distributor of RF and microwave products, within the TTI Family of Specialists. This is a remote position.

Accountabilities

Sell products and services offered by RFMW. This includes, but is not limited to, product lines, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.

Provide price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone and email. The Strategic Account Rep’s success is measured by achieving year-over-year growth targets and booking the business at a profit margin in line with company targets.

Process the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on time delivery and RMA rate.

Expand product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers, and other sales representatives to be able to discuss product options with customers and sell RFMW’s strengths.

Participate in the RFMW Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per salesperson and determined how many lines were on time and crossed checked for errors.

Responsible for Increasing spend within customer account base by capturing orders on designs supported at the OEM level, in addition to growth through gaining market share and selling complementary products, across the line card.

Provides management with information regarding sales, marketing techniques, new products, and market strategy by preparing forecast and activity reports on account territory.

Participates and attends sales calls with Global Account Director, to develop sales relationship and trust with the customer and RFMW. Participates in quarterly business reviews with top accounts, to maintain and grow strategic relationships. Increased sales are result of good relationship sales.

Education & Experience

Degree from a four-year university with one to three years of sales experience or an equivalent combination of education and experience.

Skills & Certifications

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity, and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures, and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.
  
  
  

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching contribution, Healthcare Savings Accounts.
• A wide variety of benefits to include Tuition Reimbursement, vacation, floating holidays, volunteer day off, PTO or sick time.
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.
• Great culture and opportunities for growth and advancement.
  
  
  

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job descriptions is subject to possible modification to reasonably accommodate individuals with disabilities.

Total Annual Compensation: $80,000 - $100,000/year. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

RFMW/XTG is a Semiconductor specialist within the TTI Family of Specialists. RFMW/XTG is an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wireless Services

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