Strategic Account Manager & Sales Engineer - Remote

EMD; United States; Remote; USD 113,000 - 170,000; Full time

Job summary

Join a forward-thinking company as a Sales Manager, where you will lead strategic accounts for innovative delivery systems in North America. This role requires a blend of technical expertise and sales acumen, allowing you to impact the semiconductor industry significantly. You will be responsible for developing quotations, managing customer relationships, and ensuring the successful execution of orders. With a commitment to diversity and inclusion, this organization fosters a culture of innovation and growth, offering you the chance to thrive in your career while making a difference in healthcare and technology. Embrace the opportunity to work collaboratively with passionate colleagues and drive meaningful change.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Matching Program

Paid Time Off

Paid Holidays

Short-term Incentive Compensation

Long-term Incentive Compensation

Qualifications

• 5+ years in sales or product management with semiconductor equipment.
• Strong analytical skills and ability to manage customer relationships.

Responsibilities

• Develop sales quotations for capital equipment and manage customer interactions.
• Provide technical sales support and manage change control processes.

Skills

Sales Management

Change Management

Critical Thinking

Project Management

Learning Agility

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Chemical Engineering

Master's degree in Mechanical Engineering

Master's degree in Chemical Engineering

Tools

Salesforce

Microsoft Office Suite

Job description

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

The Sales Manager is responsible for North America strategic account for DS&S (Delivery Systems & Services) products and is the single point of contact for commercial and technical aspects, including providing sales quotations for capital equipment opportunities, technical lead for supporting molecule delivery requirements, leading efforts to resolve equipment field issues, and managing the monthly North America customer work group which reviews and resolves ongoing strategic initiatives and issues. Position promotes SERVICES, TURNKEY, GASGUARD, CHEMGUARD and related spares.

• Develop quotations for capital equipment and spares opportunities for new fabs, expansions, and process changes.
• Monitor order execution for capital equipment purchase orders to ensure scope definition is correct, manufacturing progressing on schedule and interface with customer for updates. Support technical issues between manufacturing and the customer.
• Provide technical sales support to customers, for spec gas and chemical precursor equipment (customer proposal, presentation, after market support)
• Obtain equipment volume forecasts from Customer. Provide forecast to DS (Delivery Systems) planning group for Sales and Operations process and capacity planning.
• Own and manage plan of record specifications/scope and associated change control process. This consists of managing change notifications with both Customer and EMD Electronics via our MOC process.
• Provide competitive feedback to DS market management to ensure solutions developed by DS align with Customer roadmap and process needs. Identify cost savings opportunities via alternative designs and components that benefit both EMD Electronics and the Customer. Owner of Customer Specific Equipment Price list and act as DS business area lead for contract negotiating content and T&Cs.
• Develop pricing for new products and services, working closely with Product Management & Services teams to ensure that we meet profitability targets for DS&S and Electronics division.

Preferred locations for this role are Chandler, AZ, Austin, TX or Allentown, PA. Other locations in the US may also be considered.

Who You Are

Minimum Qualifications:

• Bachelor's degree in Mechanical Engineering, Chemical Engineering or other related discipline AND 5+ years work experience in sales, product management or with semiconductor related equipment
• OR
• 10+ years semiconductor experience
• Up to 50% travel, domestic and international

Preferred Qualifications:

• Master's degree in Mechanical Engineering, Chemical Engineering or other related discipline
• Sales track record, Change Management, Matrix Management, Critical Thinking (Analytical Capability), Project Management, Learning Agility
• Proficiency noticing/predicting patterns, trends or discrepancies when looking at information and data to create critical insights and use these to devise clear plans/recommendations on how an innovative approach or concept can solve a given business problem or realize business strategy.

Pay Range for this position: $113,000 - $169,600

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit this link.