Consulting Sales Engineer Manager, Remote US

Carrier Global Corporation; Orlando (FL); Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Consulting Sales Engineer Manager to lead a team in providing technical support and expertise. This role is pivotal in understanding customer needs and delivering tailored solutions that align with business objectives. The ideal candidate will possess strong sales and technical skills, along with excellent communication abilities. This position offers the flexibility of remote work across the US, making it an exciting opportunity for those looking to make a significant impact in a dynamic environment. Join a forward-thinking company dedicated to innovation and customer satisfaction.

Qualifications

• 8+ years in sales engineering or technical consulting required.
• Strong understanding of HVAC systems preferred.

Responsibilities

• Lead development of customized solutions based on customer feedback.
• Conduct product demonstrations and create compelling technical proposals.

Skills

Sales Engineering

Technical Consulting

Communication Skills

Analytical Skills

Problem-Solving

Customer Relationship Management

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Computer Science

Tools

CRM Systems

Job description

Country: United States of America

Location: CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

The Consulting Sales Engineer Manager will manage a team of consultant sales engineers that have the responsibility of providing pre-sales technical support and expertise to the sales team and customers. They play a key role in understanding customer needs, demonstrating product capabilities, and designing solutions that meet those needs while aligning with the company's business objectives. This position requires a combination of technical acumen, sales skills, and excellent communication abilities.

This role can work remotely anywhere in the US but preference will be given to candidates that sit in the Central or Eastern time zones.

Key Responsibilities:

• Lead the development of customized solutions based on customer feedback and market trends.
• Collaborate with sales teams to understand customer requirements and develop tailored solutions.
• Conduct product demonstrations and presentations to showcase features, benefits, and advantages.
• Create and deliver compelling technical proposals and responses to Requests for Proposals (RFPs).
• Provide technical expertise and support during the sales process, including answering technical questions and resolving issues.
• Engage with customers to gather technical requirements and assess their needs.
• Build and maintain strong relationships with customers to ensure their satisfaction and to foster long-term partnerships.
• Collaborate with engineering and product teams to ensure that solutions are feasible and meet customer expectations.
• Stay up to date with industry trends, product developments, and competitive landscape.
• Provide feedback to product management and development teams based on customer insights and market demands.

Required Qualifications:

• Bachelor’s degree in Engineering or Computer Science.
• 8+ years of experience in a sales engineering, technical consulting or consulting engineering.
• Ability to travel 30%.

Preferred Qualifications:

• Strong understanding of HVAC systems.
• Experience in a customer-facing role with a track record of successful project delivery.
• Proven ability to drive sales and achieve targets. Experience with CRM systems and sales processes.
• Excellent verbal and written communication skills. Ability to convey complex technical concepts in a clear and persuasive manner.
• Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues effectively.
• Ability to work collaboratively with sales, engineering, and product teams.
• Willingness to travel to customer sites and industry events as required.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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