Strategic Account Manager, Public Sector & IC

Chainalysis Government Solutions; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

Chainalysis Government Solutions in Washington, DC seeks a Strategic Account Manager to drive revenue growth with U.S. Public Sector customers. You will anchor a dedicated account pod, bridging software adoption, data utilization, and long-term expansion to achieve mission objectives.

The ideal candidate has deep public sector fluency, TS/SCI clearance, and proven success in managing complex procurements and renewals within the IC and national security environments.

Qualifications

• Experience: 5+ years in Customer Success, Account Management, or Inside Sales within GovTech or Public Sector SaaS.
• Security Clearance: Active TS/SCI with Full Scope Polygraph required.
• Domain Fluency: IC procurement, buying cycles, and classified environments.
• Results Orientation: Proven record of meeting or exceeding Net Revenue Retention and expansion targets.
• Technical Aptitude: Ability to navigate complex data conversations related to national security.

Responsibilities

• Drive revenue: renewals and expansion, measure data utilization, build business cases for new use cases.
• Strategic account management: partner with Account Executives to grow key accounts aligned to missions.
• Drive adoption and expansion: identify gaps and remove roadblocks to ensure renewals and growth.
• Project management: oversee implementation and usage, coordinate with services teams for customer needs.
• Own the renewal lifecycle: manage quotes, timelines, and mitigate churn 180+ days out.
• Navigate procurement: master public-sector contracting and compliance requirements.

Skills

Customer Success

Account Management

Public Sector SaaS

Strategic Planning

Job description

Chainalysis Government Solutions in Washington, DC seeks a Strategic Account Manager to drive revenue growth with U.S. Public Sector customers. You will anchor a dedicated account pod, bridging software adoption, data utilization, and long-term expansion to achieve mission objectives.

The ideal candidate has deep public sector fluency, TS/SCI clearance, and proven success in managing complex procurements and renewals within the IC and national security environments.