Strategic Account Manager, Public Sector & IC

Chainalysis; Washington; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Chainalysis Government Solutions (CGS) seeks a Strategic Account Manager focused on U.S. Public Sector agencies. You will bridge technical adoption, data utilization, and long-term expansion while aligning Chainalysis data and software with mission objectives.

The ideal candidate has deep IC fluency, knowledge of federal procurement cycles, and a track record in growing revenue and adoption in national security contexts. On-site work 3 days/week in Washington, DC metro area.

Formación

• 5+ years in Customer Success, Account Management, or Inside Sales in GovTech/Public Sector SaaS.
• Active TS/SCI with Full Scope Polygraph.
• Deep IC procurement knowledge and classified environments experience.
• Track record of meeting Net Revenue Retention (NRR) and expansion targets.
• Ability to spend 3 days per week on-site in Washington, D.C. Metropolitan Area.

Responsabilidades

• Drive revenue through renewal and expansion, ensuring software and data utilization.
• Partner with Account Executives to co-lead growth strategy for key accounts.
• Identify mission gaps and uncover opportunities to build business cases for new use cases.
• Deliver product update communications and coordinate customer enablement sessions.
• Manage implementation and usage of Chainalysis products, aligning to mission requirements and timelines.
• Lead end-to-end renewal process with contracting timelines and mitigation of churn risk.
• Navigate and master public-sector procurement and compliance requirements.
• Act as the voice of the customer to the account team, Product, and Engineering.

Conocimientos

Customer success

Account management

Inside sales

Public sector SaaS

Strategic planning

Negotiation

Cross-functional collaboration

Stakeholder management

NRR growth

Descripción del empleo

Chainalysis Government Solutions (CGS) seeks a Strategic Account Manager focused on U.S. Public Sector agencies. You will bridge technical adoption, data utilization, and long-term expansion while aligning Chainalysis data and software with mission objectives.

The ideal candidate has deep IC fluency, knowledge of federal procurement cycles, and a track record in growing revenue and adoption in national security contexts. On-site work 3 days/week in Washington, DC metro area.