Strategic Account Manager, Programs

Agoda; New York (NY); On-site; USD 90,000 - 106,000; Full time

Job summary

Agoda is seeking an NYC-based Strategic Account Manager, Marketing Programs, to drive growth and performance of Agoda and Priceline's North American hotel partner network. You will work across commercial, regional ops, analytics, and strategic projects to identify opportunities and deliver actionable recommendations.

The ideal candidate is analytical, commercially-minded, data-driven, and capable of solving business problems in a fast-paced environment.

Qualifications

• Bachelor’s degree in business or related field, or equivalent professional experience.
• 3–5+ years of experience in account management, business operations, strategy, analytics, consulting, project management, or related field.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Advanced proficiency in Excel and/or Google Sheets.
• Working knowledge of SQL (or similar) and experience with BI/data visualization tools (Tableau, Power BI, Looker, Superset) or willingness to learn quickly.
• Excellent communication skills in English (written and verbal).
• Strong project management and stakeholder management skills.
• Self-starter with ownership, accountability, and execution skills.

Responsibilities

• Work with Market Managers, Regional Directors, and leadership to identify growth opportunities and optimize partner performance.
• Translate data, insights, and feedback into actionable recommendations to improve marketing programs.
• Develop and deliver customized business reviews and presentations for stakeholders.
• Drive adoption and growth of marketing and visibility programs across North America.
• Maintain a healthy pipeline of opportunities through proactive outreach and relationship management.
• Monitor regional performance trends and support strategic initiatives and planning.
• Analyze supply, revenue, and performance metrics to inform leadership decisions.
• Identify opportunities to improve workflows, reporting, and operational efficiency using technology.

Skills

Analytical skills

English communication

Project management

Stakeholder management

Analytics & strategy experience

Account management experience

Education

Bachelor’s degree or equivalent experience

Tools

Excel/Google Sheets

SQL

Tableau

Power BI

Looker

Superset

Job description

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know Our Team:

We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

The Opportunity:

As an NYC-based Strategic Account Manager, Marketing Programs, you will play a critical role in driving the growth and performance of Agoda and Priceline's North American hotel partner network. This is a highly cross-functional role that combines commercial account management, regional operations, analytics, and strategic project execution.

What You’ll Do:

You will work closely with Market Managers, Regional Directors, and commercial leadership to identify growth opportunities, improve partner performance, and support key regional initiatives. Leveraging data, market insights, and partner feedback, you will help shape supply strategies, optimize marketing program adoption, and deliver actionable recommendations that drive business results.

The ideal candidate is analytical, commercially minded, comfortable working with data, and passionate about solving business problems in a fast-paced environment.

Commercial Growth & Partner Engagement

Drive adoption and growth of Agoda and Priceline marketing and visibility programs across North America.

Support hotel partners and internal teams in identifying opportunities to increase production, conversion, and overall partner performance.

Maintain a healthy pipeline of opportunities through proactive outreach and relationship management.

Develop and deliver customized business reviews, presentations, and recommendations for internal and external stakeholders.

Gather partner feedback and translate insights into scalable solutions and process improvements.

Regional Performance & Strategy

Monitor regional performance trends and identify opportunities for growth, optimization, and risk mitigation.

Partner with regional leadership to execute strategic initiatives and commercial priorities.

Analyze supply, revenue, and performance metrics to provide actionable recommendations for leadership teams.

Support quarterly planning, forecasting, and business reviews through data-driven insights.

Escalate and help resolve operational or product issues that impact partner experience or regional performance.

Analytics & Operational Excellence

Translate complex data into clear, concise recommendations for leadership

Identify opportunities to improve workflows, reporting processes, and operational efficiency through technology and automation.

Leverage AI and emerging technologies responsibly to improve productivity, insights generation, and decision-making.

Required Qualifications:

Bachelor’s degree in business, or a related field, or equivalent professional experience.

3-5+ years of experience in account management, business operations, strategy, analytics, consulting, project management, or a related field.

Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.

Advanced proficiency in Excel and/or Google Sheets.

Working knowledge of SQL(or similar query language) and experience with BI / data visualization tools (e.g., Tableau, Power BI, Looker, Superset, etc.) or willingness to learn quickly

Comfortable working with AI-powered tools and adopting new technologies.

Excellent communication skillsin English (written and verbal); able to explain complex topics clearly and tailor the message to different audiences.

Strong project management and stakeholder management skills.

Self-starter with strong ownership, accountability, and execution skills.

Preferred Qualifications:

Ability to balance strategic thinking with hands‑on execution.

Proven ability to influence stakeholders across different functions and levels of the organization.

Curiosity, ownership mindset, and a passion for driving measurable business impact.

Discover More About Working At Agoda

Agoda Careers https://careersatagoda.com

Facebook https://www.facebook.com/agodacareers/

YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement .

E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Connecticut and the NYC-metro area is $90,360 - $106,320.