Strategic Account Manager – Plumbing, Heating & HVAC

Plimpton & Hills Corporation; Meriden (CT); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

Plimpton & Hills Corporation seeks an Account Manager to manage and grow assigned accounts in the defined territory. You will build strong relationships, understand customer needs, and deliver solutions that drive revenue growth through consultative selling and territory management.

The role emphasizes proactive account leadership, liaison with customers, and collaboration with internal teams to ensure order fulfillment and pricing strategy.

Qualifications

• Minimum 2 years in account management or outside sales.
• Experience in plumbing/heating/HVAC industry preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to operate CRM tools effectively.
• Bachelor’s degree in business or related field preferred; equivalent experience considered.
• High school diploma or GED required.

Responsibilities

• Develop and maintain strong relationships with key accounts in the assigned territory.
• Serve as primary liaison between Plimpton & Hills and customers, ensuring satisfaction.
• Identify opportunities to grow sales and profitability through consultative selling.
• Understand customer objectives and align products and services to needs.
• Prepare proposals, bids, and pricing strategies for customer approval.
• Coordinate with internal teams to ensure timely order fulfillment and issue resolution.
• Monitor account performance and implement strategies to meet sales goals.
• Maintain records of customer interactions, opportunities, and sales activities in CRM.
• Represent Plimpton & Hills at industry events, trade shows, and customer meetings as needed.
• Stay informed on industry trends, competitor activities, and new product offerings to provide value-added insights to customers.

Skills

Account mgmt

Outside sales

Territory mgmt

Communication

CRM usage

Negotiation

Customer focus

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Job description

Plimpton & Hills Corporation seeks an Account Manager to manage and grow assigned accounts in the defined territory. You will build strong relationships, understand customer needs, and deliver solutions that drive revenue growth through consultative selling and territory management.

The role emphasizes proactive account leadership, liaison with customers, and collaboration with internal teams to ensure order fulfillment and pricing strategy.