Strategic Account Manager, Manufacturing & Supply Chain

MSI Express, Inc; North Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental Insurance

Vision Insurance

401K Matching

Bonus Eligible

Job summary

MSI Express, Inc. in North Chicago, IL, is seeking an Account Manager to ensure accurate order processing and oversee material flow to meet customer demand. You will build strong customer relationships and collaborate across production, logistics, and quality control to keep operations efficient.

The role requires 4+ years in purchasing/material planning, with food manufacturing experience and strong analytical skills. On-site, full-time position with benefits and growth opportunities.

Qualifications

• 4+ years of experience in purchasing or material planning.
• Food manufacturing experience is required.
• Strong math and typing skills.
• Business acumen, detail-oriented and analytical.
• Ability to communicate clearly with team members in a timely manner.

Responsibilities

• Build and nurture customer relationships and understand needs.
• Process orders accurately and on schedule.
• Coordinate with production, logistics, and quality control.
• Manage material inventory and reduce obsolescence.
• Track order fulfillment and report status to customers.
• Resolve order discrepancies and shipping delays with teams.
• Support new product launches and drive continuous improvement.

Skills

Customer relations

Order processing

Inventory management

Supply chain coordination

Problem solving

Communication

Negotiation

Data analysis

Quality focus

Process improvement

Leadership

Vendor management

Budget management

Education

Bachelor's degree

High school diploma or GED

Tools

Microsoft Office

Nulogy

Tableau

SAP

Oracle

Job description

MSI Express, Inc. in North Chicago, IL, is seeking an Account Manager to ensure accurate order processing and oversee material flow to meet customer demand. You will build strong customer relationships and collaborate across production, logistics, and quality control to keep operations efficient.

The role requires 4+ years in purchasing/material planning, with food manufacturing experience and strong analytical skills. On-site, full-time position with benefits and growth opportunities.