Strategic Account Manager, Industrial Services

Bodycote; Ipswich (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

401k Match

Sales Incentive Plan

Job summary

Bodycote in the Eastern ADE region seeks an Account Manager to manage plant-level accounts, develop quotations, and expand the customer base. You will work under the Regional Sales Manager to cultivate new business opportunities and coordinate with plant personnel to meet production expectations.

The role emphasizes building trusted advisor relationships, responding to inquiries, and delivering strong customer service in a safety-sensitive industrial environment.

Qualifications

• ITAR compliance requires US citizenship or permanent resident status.
• High school diploma or equivalent; college degree preferred.
• Ten years in sales, customer service, or related field required.
• Ability to quote pricing and manage customer expectations.
• Excellent communication and relationship-building skills.

Responsibilities

• Build trusted advisor relationships with key customer stakeholders and executives.
• Conduct sales calls and respond to inquiries from customers.
• Develop quotations and clarify customer requirements.
• Collaborate with plant personnel to meet production and delivery expectations.
• Cultivate new business opportunities and expand the customer base.
• Uphold Bodycote ethics and quality standards in all interactions.

Skills

Sales experience

Customer service

Communication skills

Pricing / quoting

Relationship building

Education

High school diploma or equivalent

College degree preferred

Job description

Bodycote in the Eastern ADE region seeks an Account Manager to manage plant-level accounts, develop quotations, and expand the customer base. You will work under the Regional Sales Manager to cultivate new business opportunities and coordinate with plant personnel to meet production expectations.

The role emphasizes building trusted advisor relationships, responding to inquiries, and delivering strong customer service in a safety-sensitive industrial environment.