Strategic Account Manager — Healthcare Benefits

BeniComp, Inc.; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

BeniComp, Inc. is seeking an Account Manager who loves building relationships, solving problems, and helping clients succeed.

This role centers on delivering an exceptional client experience and acting as the go-to partner for assigned accounts, coordinating with cross-functional teams to keep benefits programs running smoothly. You will lead client conversations, navigate healthcare challenges with empathy, manage renewals, and support implementations.

Qualifications

• 3-5 years in account management, customer success, healthcare, insurance, or employee benefits.
• Experience with TPAs, health plans, or benefits administration is a plus.
• Experience working with employers, brokers, or healthcare vendors is helpful.
• Bachelor’s degree preferred, but not required.

Responsibilities

• Build strong relationships with clients, brokers, and partners.
• Serve as the main point of contact for your accounts.
• Help clients navigate healthcare and benefits challenges.
• Coordinate with internal teams like claims, eligibility, clinical, and support.
• Lead meetings, reporting discussions, and strategy reviews.
• Manage implementations, renewals, and plan updates.
• Proactively solve issues before they become problems.
• Advocate for clients and members to create the best possible experience.
• Look for smarter, faster, and better ways to do things.
• Jump into new projects and opportunities as we continue to grow.

Skills

Relationship building

Account management

Client communication

Problem solving

Healthcare knowledge

Education

Bachelor’s degree preferred

Job description

BeniComp, Inc. is seeking an Account Manager who loves building relationships, solving problems, and helping clients succeed.

This role centers on delivering an exceptional client experience and acting as the go-to partner for assigned accounts, coordinating with cross-functional teams to keep benefits programs running smoothly. You will lead client conversations, navigate healthcare challenges with empathy, manage renewals, and support implementations.