Strategic Account Manager, Food Manufacturing & Logistics

MSI Express, INC; Portage (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

MSI Express, INC in Portage, Indiana, is seeking an Account Manager to oversee customer relationships, orders, and material flow across production, logistics, and quality teams. You will ensure timely processing, accurate reporting, and proactive problem resolution to meet customer demand.

The role requires 4+ years in purchasing or materials management, experience in food manufacturing, and strong analytical, negotiation, and cross-functional collaboration skills.

Qualifications

• Four plus years of experience in purchasing or material planning.
• Food manufacturing experience preferred.
• Proven track record of improving inventory accuracy and reducing obsolescence.
• Strong mathematical, typing, and analytic skills.

Responsibilities

• Build and nurture strong, long-lasting customer relationships.
• Process orders accurately and communicate delivery schedules.
• Analyze inventory, plan materials, and coordinate with procurement.
• Collaborate with production, logistics, and quality control to meet targets.
• Resolve customer issues with timely follow-up.

Skills

Leadership

Vendor management

Budget management

Data analysis

Materials management

Project management

Communication

Education

High school diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Nulogy

Tableau

Job description

MSI Express, INC in Portage, Indiana, is seeking an Account Manager to oversee customer relationships, orders, and material flow across production, logistics, and quality teams. You will ensure timely processing, accurate reporting, and proactive problem resolution to meet customer demand.

The role requires 4+ years in purchasing or materials management, experience in food manufacturing, and strong analytical, negotiation, and cross-functional collaboration skills.