Strategic Supply Chain Planner

Energy Jobline ZR; Batavia (IL); On-site; USD 65,000 - 93,000; Full time

Job summary

MSI Express is a contract manufacturing and packaging company seeking an Account Manager to nurture strong customer relationships, process orders accurately, and oversee material flow to meet demand. You will collaborate with production, logistics, and quality teams to ensure smooth operations and high customer satisfaction.

Responsibilities include managing orders, coordinating with procurement for raw materials, and driving process improvements across supply chain.

Qualifications

• 4+ years in purchasing or material planning/manufacturing
• Food manufacturing experience
• Proven inventory accuracy improvements and cost/lead time reductions
• Strong math, typing, and analytical skills

Responsibilities

• Build and nurture strong, long-lasting relationships with customers
• Process customer orders accurately and efficiently
• Manage material planning and inventory to meet demand
• Coordinate with production, logistics and procurement for timely delivery
• Resolve order discrepancies, delays, or quality concerns with cross-functional teams
• Communicate order status and changes to customers promptly
• Negotiate terms, pricing, and delivery schedules with customers
• Utilize data to track order performance and inventory levels for strategic decisions
• Support continuous improvement programs across supply chain and plant leadership

Skills

Relationship management

Inventory management

Vendor/Contractor management

Data analysis

Cross-functional collaboration

Education

High school diploma or GED

Bachelor's degree in related field

Tools

Microsoft Excel

Nulogy

Tableau

SAP

Job description

MSI Express is a contract manufacturing and packaging company seeking an Account Manager to nurture strong customer relationships, process orders accurately, and oversee material flow to meet demand. You will collaborate with production, logistics, and quality teams to ensure smooth operations and high customer satisfaction.

Responsibilities include managing orders, coordinating with procurement for raw materials, and driving process improvements across supply chain.