Strategic Account Manager, ERCOT Retail Providers

Texas-New Mexico Power Company; Lewisville (TX); On-site; USD 73,000 - 121,000; Full time

Job summary

Texas-New Mexico Power Company seeks an Account Manager REP to establish and manage relationships with Retail Providers in the Texas deregulated electric market. You will act as a trusted advisor and liaison between accounts and TNMP REP Relations, collaborating with cross-functional teams.

The role requires a bachelor's degree and 5–6 years of related experience, with expert communication and public speaking skills. Travel to provider events and customer sites is expected.

Qualifications

• Bachelor's degree with 5–6 years of related experience.
• Expert communication and public speaking skills.

Responsibilities

• Establishes and maintains relations and contacts with retail providers, providing daily support to ensure customer satisfaction with service and business processes.
• Obtains advice and counsel from management and technical specialists to facilitate the communication process.
• Maintains awareness of ERCOT directives and activities and communicates market updates to retail providers.
• Effectively communicates TNMP key messages and provides feedback to TNMP staff.
• Plans and conducts meetings with providers and TNMP staff to understand market trends and risks.
• Develops product/service recommendations by understanding customer operations and needs.
• Coordinates TNMP personnel to align with customer objectives.
• Identifies opportunities to benefit TNMP and providers.
• Represents TNMP as a trusted market advisor at provider events.
• Assists with coordination of annual REP Survey and Workshop.

Skills

Communication

Public speaking

Relationship management

Education

Bachelor's degree

Job description

Texas-New Mexico Power Company seeks an Account Manager REP to establish and manage relationships with Retail Providers in the Texas deregulated electric market. You will act as a trusted advisor and liaison between accounts and TNMP REP Relations, collaborating with cross-functional teams.

The role requires a bachelor's degree and 5–6 years of related experience, with expert communication and public speaking skills. Travel to provider events and customer sites is expected.