Energy Market Client Services Manager

Electric Reliability Council of Texas; Taylor (TX); On-site; USD 66,000 - 91,000; Full time

Job summary

Electric Reliability Council of Texas (ERCOT) is seeking a Client Services professional to act as the primary liaison between ERCOT and Market Participants. You will manage registration and qualification, resolve inquiries, and represent ERCOT across cross-functional teams with accuracy and timeliness.

Leverage deep knowledge of ERCOT market protocols and processes while building strong relationships with market participants and internal departments.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.

Responsibilities

• Serves as the primary point of contact between ERCOT and Market Participants.
• Manages registration and qualification processes and resolves inquiries and disputes.
• Maintains subject matter expertise on ERCOT market protocols and processes.

Education

Bachelor's Degree in Engineering, Finance, Business, Computer Science, or related field; or equivalent experience

Job description

Electric Reliability Council of Texas (ERCOT) is seeking a Client Services professional to act as the primary liaison between ERCOT and Market Participants. You will manage registration and qualification, resolve inquiries, and represent ERCOT across cross-functional teams with accuracy and timeliness.

Leverage deep knowledge of ERCOT market protocols and processes while building strong relationships with market participants and internal departments.