Strategic Account Manager: Client Growth & Operations

Towne; Rancho Mirage (CA); On-site; USD 72,000 - 97,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life and AD&D

Job summary

Towne Park is seeking an Account Manager who will oversee one Tier 1 or 2 Towne Park account, focusing on financial performance, guest/patient satisfaction, and client outcomes. You will drive metrics, manage scheduling, and ensure service standards align with client expectations.

The role emphasizes HR collaboration, performance coaching, and proactive relationship building to grow Towne Park’s business with existing clients.

Qualifications

• Proven ability to manage client accounts and meet performance metrics.
• Excellent written and verbal communication skills across levels.
• Strong coordination of HR, operations and service delivery.

Responsibilities

• Oversees one Tier 1 or 2 Towne Park account and drives financial and guest/patient satisfaction metrics.
• Forecasts, staffing and scheduling to ensure service standards are met.
• Maintains client relationships and regular communication with the client’s staff.

Skills

MS Office

Customer service

Project management

Communication

Leadership

Education

Associate’s degree preferred

Tools

MS Excel

Job description

Towne Park is seeking an Account Manager who will oversee one Tier 1 or 2 Towne Park account, focusing on financial performance, guest/patient satisfaction, and client outcomes. You will drive metrics, manage scheduling, and ensure service standards align with client expectations.

The role emphasizes HR collaboration, performance coaching, and proactive relationship building to grow Towne Park’s business with existing clients.