Account Manager: Growth & Client Success

Towne; Cheyenne (WY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life and AD&D insurance

Short-term disability

Long-term disability

401k retirement plan

Job summary

Towne Park is seeking an Account Manager to oversee one Tier 1 or 2 Towne Park account, driving financial performance, guest/patient satisfaction, and client relationships. The role requires leadership in recruiting, training, and developing a high-performing team while ensuring service standards and value delivery for the client.

The position emphasizes accountability for scheduling, timekeeping, and reporting, with opportunities to grow Towne Park’s business through strong client loyalty and

Qualifications

• Associate’s degree preferred and 2+ years of related experience.
• Knowledge of general business practices including accounting, human resources and customer service.
• Written and verbal communication skills to effectively address all levels within the organization.
• Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications.

Responsibilities

• Develops cohesive working relationships with the clients’ staff members.
• Maintains regular meeting rhythms and communication channels with the client and follows through on commitments.
• Knows when to be present at the site and maintains a high level of visibility.
• Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
• Monitors existing client’s business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities.

Skills

Planning & prioritization

Communication

MS Office

Customer service

Cultural awareness

Education

Associate degree preferred

Tools

MS Office (Excel/Word/Outlook)

Job description

Towne Park is seeking an Account Manager to oversee one Tier 1 or 2 Towne Park account, driving financial performance, guest/patient satisfaction, and client relationships. The role requires leadership in recruiting, training, and developing a high-performing team while ensuring service standards and value delivery for the client.

The position emphasizes accountability for scheduling, timekeeping, and reporting, with opportunities to grow Towne Park’s business through strong client loyalty and