Strategic Account Manager – Building Materials

Hayward Lumber; Redwood City (CA); Híbrido; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Hayward Lumber in Redwood City, CA seeks a motivated Account Manager to grow a portfolio of existing accounts and build strong relationships with new customers. You will manage quotes, orders, and site visits, collaborate with internal teams, and drive revenue growth while supporting the outside sales team.

This role requires account management experience, CRM proficiency, a valid driver’s license, and willingness to travel to client sites as needed.

Formación

• Proven experience in account management, sales, or related field.
• Strong interpersonal and communication skills.
• CRM proficiency and MS Office.
• Valid driver’s license and ability to travel.
• Knowledge of lumber/building materials industry.

Responsabilidades

• Manage and grow sales and margin with a designated portfolio of accounts.
• Maintain accurate quotes pipeline and order pipeline in BisTrack.
• Support all Hayward customers regardless of account assignment.
• Serve as primary contact for assigned accounts and resolve inquiries.
• Identify opportunities to expand business within accounts and offer solutions.
• Pursue cross-selling and upselling to meet sales targets.
• Develop and maintain strong, long-term client relationships.
• Conduct regular account reviews and site visits.
• Collaborate with internal teams to implement customer-centric strategies.
• Stay informed about industry trends and competitor activities.
• Track performance and maintain records in ERP system.
• Follow up on outstanding payments when needed.

Conocimientos

Account management

Sales

CRM software

Communication

Travel readiness

Herramientas

BisTrack

Descripción del empleo

Hayward Lumber in Redwood City, CA seeks a motivated Account Manager to grow a portfolio of existing accounts and build strong relationships with new customers. You will manage quotes, orders, and site visits, collaborate with internal teams, and drive revenue growth while supporting the outside sales team.

This role requires account management experience, CRM proficiency, a valid driver’s license, and willingness to travel to client sites as needed.