Strategic Account Manager (Broadband)

WESCO Distribution; Fairburn (GA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a Strategic Account Manager to join their Broadband team. This remote role focuses on maintaining key client relationships and driving new business development. The ideal candidate will possess strong sales experience and a proven track record of developing strategic accounts. You'll work closely with customer stakeholders, ensuring satisfaction and delivering value. This position offers the opportunity to make a significant impact in the Pacific Northwest region while collaborating with a dynamic sales team. If you're a self-starter with excellent negotiation skills, this could be the perfect fit for you.

Qualifications

• 5+ years of proven sales experience in outside sales.
• Strong communication and interpersonal skills for building client relationships.
• Ability to travel up to 25%.

Responsibilities

• Drive new business development by researching and closing new clients.
• Maintain and manage a pipeline of opportunities at named accounts.
• Develop relationships with priority customer stakeholders.

Skills

Sales Experience

Relationship Management

Negotiation Skills

Problem-Solving Skills

Communication Skills

CRM Software Proficiency

Microsoft Office Proficiency

Education

High School Degree

Bachelor’s Degree

Tools

CRM Software

Microsoft Office

Job description

We are seeking a Strategic Account Manager to join our Broadband team and support our Pacific Northwest region! As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. While the role is remote, we are requiring the incumbent be located in Washington, Oregon, or Idaho to support the local travel requirement.

Responsibilities:

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
• History of success maintaining and developing key relationships
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation and problem-solving skills
• Proficiency with CRM software and Microsoft Office
• Self-starter and able to work efficiently under pressure
• Experience in executing in a matrix organization managing multiple stakeholders and projects
• Ability to travel up to 25%

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