Strategic Account Manager – Automotive Manufacturing

Keystone Distinction Group; Atlanta, Northern (GA, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Keystone Distinction Group is seeking an Account Manager to serve as the primary liaison for key customer accounts within a manufacturing environment. You will build and maintain long-term relationships, support commercial activities, and collaborate with internal teams to ensure successful execution of customer programs.

The ideal candidate is relationship-driven, organized, and comfortable working with customers and cross-functional groups.

Qualifications

• Account management experience within a manufacturing environment.
• Automotive OEM, Tier 1, or Tier 2 supplier experience.
• RFQ ownership, quotation preparation, and proposal management.
• Commercial experience including pricing, contract discussions, profitability reviews, and customer negotiations.
• Ability to work cross-functionally with Engineering, Quality, Purchasing, Supply Chain, Operations, and Manufacturing teams.
• Experience managing customer issues, quality concerns, engineering changes, and ongoing account support.
• Strong customer relationship management and communication skills.
• Proficiency in ERP systems, Microsoft Excel, and business reporting tools.
• Experience conducting business reviews, forecasting, and account planning.
• Some Travel.

Responsibilities

• Manage and strengthen existing customer relationships.
• Serve as the voice of the customer internally and the voice of the company externally.
• Coordinate RFQs, quotations, pricing activities, and customer requests.
• Partner with internal departments to resolve quality, delivery, and commercial issues.
• Conduct account reviews, forecasting, and strategic planning activities.
• Monitor customer satisfaction and identify opportunities to improve account performance.
• Ensure successful communication and collaboration throughout the product lifecycle.

Skills

Account management

Relationship management

RFQ ownership

Pricing & contracting

Cross-functional collaboration

Communication skills

ERP proficiency

Forecasting

Travel willingness

Manufacturing know-how

Tools

ERP systems

Microsoft Excel

Business reporting tools

Job description

Keystone Distinction Group is seeking an Account Manager to serve as the primary liaison for key customer accounts within a manufacturing environment. You will build and maintain long-term relationships, support commercial activities, and collaborate with internal teams to ensure successful execution of customer programs.

The ideal candidate is relationship-driven, organized, and comfortable working with customers and cross-functional groups.