Strategic Account Manager, AJC

Cox Enterprises; Atlanta (GA); Hybrid; USD 61,000 - 92,000; Full time

Benefits offered by this job

Flexible vacation

Seven holidays

Wellness leave

Bereavement leave

Vote time off

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Enterprises is hiring a Sales Strategy & Enablement Analyst II in a hybrid Atlanta, GA area. You will support advertising campaigns from pre-sale to post-sale, coordinating with internal teams to ensure timely launches and accurate performance reporting.

You will manage up to multi-million in revenue, identify upsell opportunities, and present insights to clients and internal stakeholders. The role requires a Bachelor's degree in a related field with 2 years of marketing/advertising

Qualifications

• Bachelor's degree in related discipline with 2 years' marketing/advertising experience; or master's with up to 2 years, or 6 years in related field
• Google Analytics preferred
• Google Ad Manager knowledge preferred
• Microsoft Office Suite skills
• Experience with project management software (Monday.com or similar), reporting dashboards (Pressboard or similar), and Salesforce preferred
• Participated in or led client meetings and presentations
• Understanding of digital media, programmatic campaigns, analytics, and reporting

Responsibilities

• Consultatively support, retain, and grow customer accounts with account executives
• Achieve budgeted annual revenue retention rates on key accounts
• Identify opportunities and brainstorm new revenue streams with account executives and internal strategic teams
• Help support pre-sale strategy team in brand details for sales pitches
• Attend prospect and upsell pitch meetings with account executives and strategy team as needed
• Manage accurate, timely execution of O&O campaigns
• Use CRM, ticketing, creative workflow, and dashboards to manage day-to-day activity
• Act as a subject matter expert for O&O digital and products
• Maintain communication with partners in ad operations, sales, and other departments for fulfillment
• Coordinate assets with client and manage campaign timing and delivery
• Create and present campaign reporting with insights to clients and stakeholders

Skills

Digital media understanding

Programmatic campaigns

Analytics

Client meetings & presentations

Education

Bachelor's degree in related discipline with 2 years marketing/advertising experience; or master's with up to 2 years, or 6 years in related field

Masters in related field (optional)

6+ years experience in related field (alternative)

Tools

Google Analytics

Google Ad Manager

Salesforce

Monday.com

Pressboard

Microsoft Office

Job description

Company Cox Enterprises Job Family Group

Sales Operations Group Job Profile

Sales Strategy & Enablement Analyst II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel % No

Work Shift Day

Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Strategic Account Manager will support advertising account executives through the entire lifecycle of their clients' digital sponsorship, social campaigns, native advertising and event sponsorship campaigns. Post-sale, they will serve as the client's primary contact for campaign activation. Campaign activation responsibilities include coordinating between the client and internal fulfillment teams to ensure accurate and on-time launch of all campaigns, managing the timeline from sale to campaign launch. They will monitor campaign performance, escalating any issues to the account executive and their manager and provide mid-campaign updates to client as needed. Post-sale duties will include campaign reporting and presenting findings and recommendations for future campaigns to account executive and/or client. This individual will be accountable for their accounts and focus on the success of their client's campaigns, identifying opportunities for upselling and retention of the revenue. This individual will be well versed in all owned and operated products (AJC.com, Access Atlanta, Dawgnation.com, UATL, e-paper, apps, AJCamp, & all other new product development) and manage up to $5M in revenue.

Individuals in this position will be able to work under high pressure, deadline-driven time frames, be self-starters, problem solvers, and detail oriented, as well as provide administrative and customer support related to post-sale activities.

Job Responsibilities

• Consultatively support, retain, and grow customer accounts in conjunction with account executives
• Achieve budgeted annual revenue retention rates on key accounts
• Identify opportunities and brainstorm on new revenue streams with account executives and internal strategic teams
• Help support pre-sale strategy team in any brand details for sales pitches
• Attend prospect and upsell pitch meetings with account executives and strategy team where needed
• Responsible for managing and confirming accurate, timely execution of O&O campaigns
• Utilize sales automation systems (CRM, Ticketing, creative workflow, and reporting dashboards) to manage day-to-day activity and update AE and manager on client performance through system-generated reports and customer dashboard
• Acts as a subject matter expert for O&O digital and products
• Maintain communication and relationships with key partners in ad operations, the sales team and other departments for fulfillment of all campaigns
• Manage communication on deadlines for all campaign assets
• Manage post-sale client communication and meeting set-upCoordinate with client on any assets needed to complete their campaign
• Manage the timing of client campaigns and ensure flawless execution
• Create and communicate campaign reporting with insights to clients and internal stakeholders

Education and Experience

• Bachelor's degree in a related discipline and 2 years' experience Marketing/Advertising experience. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Google Analytics preferred
• Google Ad Manager knowledge preferred
• Strong computer skills (Microsoft Office Suite)
• Experience with Project Management Software (Monday.com or other), Reporting dashboards (Pressboard or other) , and Salesforce preferred
• Participated in or has led client meetings and presentations
• Understanding of digital media, programmatic campaigns, analytics, and reporting

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations;
• seven paid holidays throughout the calendar year;
• up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave,
• time off to vote,
• jury duty leave,
• volunteer time off,
• military leave,
• and parental leave.

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits