Strategic Account Manager

Hotelbeds Group; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

HBX Group is seeking a Strategic Account Manager to own and grow a focused portfolio across the Americas. You will partner with senior stakeholders, acting as a strategic advisor embedded in their business to drive multi-year account plans.

You’ll lead cross-functional collaboration, identify white space, and manage complex pricing and renewals with data-driven rigor in a remote-first environment.

Qualifications

• Significant experience in strategic account management, enterprise sales, or partnerships in travel or travel tech.
• Track record of growing high-value accounts and managing senior stakeholders.
• Ability to build share-of-wallet models and present C-suite level proof points.
• Comfort with data-driven, AI-supported insights and complex negotiations.

Responsibilities

• Own commercial strategy and growth for top-tier accounts across the Americas.
• Build senior-level relationships as a trusted advisor beyond the day-to-day.
• Identify white space and build business cases to pursue opportunities.
• Navigate pricing, renewals, and disputes with data-forward rigor.
• Partner cross-functionally to bring the HBX ecosystem to accounts.
• Represent HBX at events and in client forums as a credible voice on travel distribution.

Skills

Strategic account mgmt

Enterprise sales

Travel technology

B2B partnerships

Senior stakeholder engagement

Job description

Job Description:

The Role HBX Group is looking for a Strategic Account Manager to own and grow a focused portfolio of our top-tier accounts across the Americas. This isn't a high-volume book of business - it's a small number of our most strategic relationships, and we're looking for someone who wants to go deep, not wide. You'll partner directly with senior stakeholders at some of the region's most important travel, distribution, and fintech companies, acting less like an account manager and more like a strategic advisor embedded in their business. The travel industry is moving from a vendor model to an ecosystem model - the accounts you manage will be at the center of that shift, and you'll be the one helping them see (and capture) the opportunity in it.

What You'll Do

• Own commercial strategy and growth for a curated portfolio of top-tier accounts, including share-of-wallet analysis, funnel mapping, and multi-year account planning
• Build senior-level relationships that go beyond the day-to-day - you're a trusted advisor, not a ticket-taker
• Identify white space within existing accounts and build the business case to go after it
• Navigating complex commercial conversations - pricing, contract renewals, performance disputes - with data-forward rigor and a collaborative tone
• Partner cross-functionally (product, connectivity, marketing, finance) to bring the full HBX ecosystem to your accounts
• Represent HBX at industry events and in client-facing forums as a credible voice on where travel distribution is headed

What We're Looking For

• Significant experience in strategic account management, enterprise sales, or partnerships within travel, travel technology, or a related B2B ecosystem
• A track record of managing complex, high-value accounts - not just maintaining them, but growing them
• Comfort operating at the intersection of data and relationship: you can build a share-of-wallet model and walk a C-suite stakeholder through it in the same week
• A bias toward being bold, not defensive - someone who sees fragmentation and disruption in travel as opportunity, not threat
• Strong written and verbal communication; you can hold your own in a room with senior decision-makers
• Highly organized - you can juggle multiple complex accounts, stakeholders, and moving pieces without dropping the ball
• Fluent with AI tools to run data analysis and inform strategic decisions - you don't just report on account performance, you use AI to find the insight in it faster
• Comfortable with a remote-first team and self-directed ownership of your book of business
• Google Ads knowledge and OTA (Online Travel Agency) experience preferred
• A competitive streak when it comes to winning against the competition, paired with a genuine team-player mentality internally - you play to win in the market, not against your own colleagues

Company Culture

We believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world's leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world. Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

What do we do?

• We buy room nights from hotels that we sell on to our network of high value clients such as tour operators and travel agents.
• We use our innovative tech platforms to distribute these room nights to our clients, who sell them on to the end customer.
• We can also offer experiences (like excursions, theme park tickets and other fun stuff) and transport options to our clients so they can make amazing packages for their customers.
• We help our partners to grow - because when they grow, we grow.

3000+ Awesome People
88 Different Nationalities
300k Hotels Worldwide
60k High Value Clients
1 Team 1 Culture 1 Mission
140 Source Markets Worldwide

ESG & Corporate Responsibility

Now more than ever, ESG is critical to our business, and we don't just talk about it, we put our words into action. We've joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement. We've been certified as carbon neutral for four years on the row. We're committed to protecting the environment in all the places we work. We support the economic and social development of our regions through our Corporate Volunteering Programme. We respect human rights and work hard to make sure we don't commit any violations.