Strategic Account Manager

ebm-papst; Farmington (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

ebm-papst seeks a Sales Manager to lead strategic partner accounts, drive sales against forecasts, and expand key relationships. You will coordinate cross-functional teams, manage pricing and contracts, and maintain rigorous account documentation.

A strong background in sales, engineering, and customer relationship development is essential, with travel up to 60% required. Ideal candidates hold a Bachelor’s degree in business, sales, or engineering and have 5 years of sales or engineering

Qualifications

• Bachelor’s degree in business, sales, or engineering preferred.
• 5 years sales or engineering experience, 3+ years sales management preferred.
• Excellent presentation skills with proficiency in Microsoft suite.

Responsibilities

• Meet or exceed sales forecast/goals.
• Champion assigned customer accounts within ebmpapst and build layered relationships.
• Expand strategic customer relationships and identify influencers and decision makers.
• Travel to customers up to 60% of the time.
• Coordinate support teams to maintain focus and drive value.
• Analyze forecasts, track projects, and align with customer goals.
• Maintain detailed knowledge of active projects and update executives.
• Coordinate information sharing between multiple locations.
• Lead calls and take notes for follow-up and action items.
• Update CRM with projects and key contacts.
• Oversee quotes and pricing contract adherence with Market Managers.
• Manage, negotiate and review customer contracts and terms.
• Ensure profitable growth for assigned accounts.
• Provide sales call reports and monthly reports.
• Submit weekly expense reports.
• Adhere to Travel Policy and perform other duties as assigned.

Skills

Sales management

Presentation skills

Microsoft Office

CRM software

Forecasting

Relationship building

Education

Bachelor’s degree in business, sales, or engineering

Tools

CRM software

Microsoft Office

Job description

Summary:

This position is responsible for managing the sales activities of Strategic Partners to strengthen the relationship and meet or exceed sales forecasts/goals.

Essential Functions of the Job:

The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:

• Meet or exceed sales forecast/goals.
• Champion assigned customer accounts within ebmpapst organization and build layered relationships throughout the customer organization.
• Expand the relationship with the strategic customer and have a thorough understanding of who the influencers, advocates, and decision makers are, at each given account.
• Travel to customers to develop, maintain, and improve relationships and business opportunities. Travel can be up to 60% of the time.
• Coordinate support teams including SBF management, engineering, and customer service to maintain focus and drive value to the customer.
• Analyze forecasts, track projects, monitor design opportunities and understand and implement customer goals and objectives.
• Have detailed knowledge and notes of all active projects. Provide fast and accurate updates to Executive Leadership when information on the account is needed.
• Coordinate information sharing between multiple customer locations.
• Lead internal and external calls. Facilitate the conversation with customer engineering and internal engineering. Take detailed notes for follow up and action items.
• Update CRM software regularly with projects and key customer contacts.
• Together with Market Managers, oversee quotes and adherence to pricing contracts.
• Manage, negotiate and review customer contracts, transaction supply programs, and unique terms and conditions.
• Ensure profitable growth as it relates to assigned accounts.
• Provide sales call reports as required.
• Provide monthly reports.
• Submit weekly Expense reports.
• Adhere to the Company’s Travel Policy.
• Perform all other duties as assigned.

Recommended Education and/or Experience

Bachelor’s degree in business, sales, or engineering preferred

5 years sales or engineering experience, 3 + years sales management preferred.

Excellent presentation skills with proficiency in Microsoft suite

All Employees are expected to:

• Follow the Employee Handbook policies and procedures and uphold organizational values.
• Contribute to building a positive work environment.
• Report for work consistently and on time.
• Report to supervision conditions or practices that are unsafe to ebm-papst and its employees.