Strategic Account Leader — Growth & Service Excellence

Standard Motor Products, Inc.; Memphis (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

Standard Motor Products, Inc. is seeking a Strategic Account Manager in Memphis, Tennessee. The role involves managing customer accounts, ensuring service excellence, and developing customer-specific account plans to enhance efficiency and customer satisfaction.

The ideal candidate will have over 5 years of industry experience, a strong focus on customer relationships, and excellent analytical skills. Responsibilities include negotiating contracts and collaborating across teams to ensure commitments are met.

Qualifications

• 5+ years of industry experience is required.
• Exhibits strong customer focus and relationship skills.
• Self-starter with the ability to work under pressure.

Responsibilities

• Serve as daily customer interface maintaining relationships.
• Negotiate Contracts and Vendor Agreements.
• Collaborate with SCM, Demand Planning for forecast administration.
• Ensure outstanding customer service to internal and external customers.

Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Category Management and Business Insights

Proficiency in Microsoft Office, CRM and Financial Analysis

Ability to work in a global environment

Education

Bachelor’s Degree in related field

Tools

CRM

Microsoft Office

Job description

Standard Motor Products, Inc. is seeking a Strategic Account Manager in Memphis, Tennessee. The role involves managing customer accounts, ensuring service excellence, and developing customer-specific account plans to enhance efficiency and customer satisfaction.

The ideal candidate will have over 5 years of industry experience, a strong focus on customer relationships, and excellent analytical skills. Responsibilities include negotiating contracts and collaborating across teams to ensure commitments are met.