Strategic Account Leader — Enterprise Growth & Cross-Sell

Bandwidth Inc.; Raleigh (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

Bandwidth is a global communications software company and Tier 1 network operator enabling voice, messaging, and emergency services infrastructure behind everyday brands and apps. The Strategic Account Manager will own large strategic accounts, drive growth, and build key relationships to meet future customer needs.

As Bandwidth evolves with AI, you’ll forecast accurately, manage risks, and collaborate across internal teams to deliver tailored solutions.

Qualifications

• 10+ years of sales and business development experience.
• 7+ years managing business development activities with large strategic or enterprise customers.
• 5+ years managing existing accounts.
• Bachelor's degree in business, marketing, or a related field.

Responsibilities

• Serve as the primary account owner for assigned strategic accounts.
• Achieve assigned quota for new revenue growth within assigned accounts.
• Forecast accurately within +/-5%; provide value and close dates, and accurately assess risk.
• Develop a deep understanding of each customer’s business and the market they serve.
• Build relationships and rapport with customers and internal stakeholders that pertain to your mission.
• Use matrix selling and our EBC center to connect decision makers and c-level executives to relative roles within Bandwidth.
• Understand how to manage a book of business effectively, including the ability to identify key decision makers, organization mapping, identifying key accounts with opportunities, and deciding where to spend time and where to travel.
• Utilize the ValueSelling methodology to ensure you have qualified opportunities and an agreed upon executable plan that aligns with the client’s top business issue.
• Identify new opportunities to cross-sell Bandwidth global voice, messaging, and e911 solutions
• Mitigate risk and maintain competitive contracts
• Present strategic opportunities via Account Plans to leadership on an ongoing basis with an emphasis on quarterly and annual planning
• Work cross-functionally with internal groups, leveraging resources for assigned accounts
• Drive revenue generation and development of strategic partnerships

Skills

Strategic account management

Forecasting

Negotiation

Relationship building

Education

Bachelor's degree in business, marketing, or related field

Job description

Bandwidth is a global communications software company and Tier 1 network operator enabling voice, messaging, and emergency services infrastructure behind everyday brands and apps. The Strategic Account Manager will own large strategic accounts, drive growth, and build key relationships to meet future customer needs.

As Bandwidth evolves with AI, you’ll forecast accurately, manage risks, and collaborate across internal teams to deliver tailored solutions.