Strategic Account Lead

Tech Sales Jobs; Seattle (WA); Remote; USD 115,000 - 150,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Paid time off

Employee assistance program

Job summary

Magenta seeks a Strategic Account Lead to own a high-impact retail relationship end-to-end, leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track.

This is a senior, client-facing role with full autonomy and decision authority, requiring a proven track record managing major retail accounts. Remote on the West Coast with periodic in-person meetings.

Qualifications

• Experience owning a large, concentrated retail account relationship at a strategic, client-facing level.
• Track record operating with full autonomy and decision authority.
• Strong cross-functional leadership across creative, production, and pricing functions.
• Excellent communication and negotiation skills.
• Experience using CRM systems and managing pipelines.

Responsibilities

• Own the buyer relationship end-to-end, leading meetings, negotiations, and order management.
• Build credibility and trust at a senior, strategic level with the buyer.
• Set overall account strategy, identify opportunities for expansion, and manage risks.
• Lead cross-functional teams to align pricing, product availability, and fulfillment.
• Represent Magenta in executive negotiations and maintain accurate CRM pipelines.
• Track opportunities, orders, and customer communications; maintain forecasts.

Skills

Retail account ownership

Autonomy and decision authority

Cross-functional leadership

Negotiation and presentation

CRM usage

Job description

Location: Los Angeles, California, United States, Seattle, Washington, United States, Portland, Oregon, United States, Las Vegas, Nevada, United States, San Diego, California, United States, Phoenix, Arizona, United States

Workplace: on_site

Employment Type: full

Description

We are seeking a Strategic Account Lead to own and grow one of our most significant retail relationships end-to-end, leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track.

This is a senior, client-facing role for someone who has owned a large, concentrated retail account relationship and is comfortable operating with full autonomy and decision authority, not in a supporting or escalation-first capacity.

Key Responsibilities

Account Ownership & Buyer Relationship

• Own the buyer relationship end-to-end, leading buyer meetings, negotiations, and order management directly
• Build and maintain buyer-side credibility and trust at a senior, strategic level

Account Strategy & Growth

• Own overall account strategy: where the relationship is headed, where risk is building, and where there is room to expand within the account
• Identify and escal

financial risk is building, and where

there is room to expand within the account

Cross-Functional Leadership

• Set SKU goal strategy against volume targets and licensor commitments, translating cross-functional input into a coherent account plan
• Set cross-functional direction with Creative, Product Development, and Sales Operations & Pricing to keep the pipeline and assortment strategy on track, with full ownership of day-to-day decisions

Negotiation & Executive Representation

• Represent Magenta at the executive/strategic level in account negotiations, partnering with Sales Operations & Pricing on deal terms

Pipeline & Reporting

• Track opportunities, orders, and customer communications in the CRM
• Maintain accurate pipeline reporting and sales forecasts
• Coordinate internally on pricing, product availability, and fulfillment

Success Metrics

• Account relationship is stable or growing, with no unplanned share or program loss and credible progress on any identified expansion opportunity
• Cross-functional teams (Creative, Product Development, Pricing) treat this role as the clear, final decision-maker on account priorities
• Assortment and development process runs on a predictable, well-managed cadence, with visible improvement in the underlying pipeline

Minimum Qualifications

• Experience owning a large, concentrated retail account relationship at a strategic, client-facing level (ideally with a major off-price or big-box retailer)
• Track record operating with full autonomy and decision authority, not in a supporting or escalation-first capacity
• Strong cross-functional leadership across creative, production, and pricing functions
• Strong relationship-building and negotiation skills
• Excellent communication and presentation skills
• Highly organized with strong pipeline management abilities
• Experience using CRM systems
• Thrives in a fast-paced, reactive environment

Preferred Qualifications

• Prior buyer-side or retail experience
• Licensed consumer products or housewares experience

Additional Qualifications

• Experience selling consumer products, home goods, ceramics, giftware, or housewares
• Experience selling to retail buyers at national or regional retailers
• Existing relationships with retail buyers or distributors
• Experience presenting product lines, catalogs, or showroom collections
• Experience working with licensed brands or private label programs

Location & Travel

Remote, West Coast. Candidates must be physically based in CA, AZ, NV, WA, or OR. This role requires periodic in-person availability for buyer meetings and showroom visits (approximately 6-10 times per year).

Compensation & Benefits

• Pay: $115,000 - $150,000 per year
• 401(k)
• Health insurance
• Health savings account
• Paid time off
• Employee assistance program