Strategic Account Executive; U500 (Plano, TX) - Hybrid

The Cigna Group; Plano (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare company seeks a Strategic Account Executive to build client relationships, drive growth, and provide tailored solutions. This role involves deep industry expertise and collaboration with internal teams to enhance client experience and satisfaction.

Qualifications

• 1-3+ years of experience in health benefits or client management.
• Proven ability to manage and grow client relationships.

Responsibilities

• Act as a key influencer and trusted advisor for clients.
• Drive growth, earnings, and retention across client portfolio.

Skills

Communication

Sales Negotiation

Relationship Building

Education

Bachelor’s degree

Job description

Strategic Account Executive at Cigna

As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases, and introducing new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Key Responsibilities:

1. Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
2. Industry Expertise: Deeply understand your clients’ businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.
3. Relationship Building: Engage at all levels with decision-makers and influencers, ensuring Cigna’s voice is heard and valued.
4. Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead and leverage Cigna’s solutions to meet their evolving needs.
5. Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer creative, proactive solutions.
6. Portfolio Management: Drive growth, earnings, and retention across your client portfolio, meeting targets for new business and renewals. Expand relationships through cross-selling products and services.
7. Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and provide tailored, strategic solutions.
8. Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing issues to the appropriate team.
9. Channel Management: Manage key partner relationships to align client budgets with reality, holding internal partners accountable and leveraging resources to maintain success.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 1-3+ years of experience in health benefits or client management.
• Strong communication, sales negotiation, and relationship-building skills.
• Proven ability to manage and grow client relationships, especially with clients.
• Experience in sales, marketing, underwriting, or operations is preferred.
• Financial acumen to identify and drive growth opportunities within the book of business.
• Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth.

Note: If working remotely, internet connection must be via a cable broadband or fiber optic provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for better health through every life stage. We guide our customers through the healthcare system, empowering them with information to make informed health decisions. Join us in driving growth and improving lives.

We consider all qualified applicants without regard to race, color, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran status, religion, national origin, and other protected characteristics.

If you require reasonable accommodation during the application process, please email: [e-mail]. Do not email this address for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless they participate in a smoking cessation program. Consideration of criminal histories will be in accordance with applicable laws.