Strategic Account Executive; U500 (Plano, TX) - Hybrid

Cigna; Plano (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

Cigna is seeking a Strategic Account Executive to enhance client relationships and drive business growth. This role involves understanding client needs, providing tailored solutions, and managing key accounts effectively. The ideal candidate will have strong communication skills and a passion for client success.

Qualifications

• 1-3+ years of experience in health benefits or client management.

Responsibilities

• Cultivate strong relationships with decision-makers and stakeholders.
• Drive growth and retention across client portfolio.

Skills

Communication

Sales Negotiation

Relationship Building

Financial Acumen

Education

Bachelor’s degree

Job description

As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases, and introducing new products and services to expand the relationship. You will be a trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Key Responsibilities:

1. Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.

2. Industry Expertise: Deeply understand your clients’ businesses, industries, and unique challenges. Continuously learn and adapt, offering tailored recommendations that address both immediate needs and long-term goals.

3. Relationship Building: Engage at all levels with decision-makers and influencers, ensuring Cigna’s voice is heard and valued.

4. Market Insights: Keep clients informed about industry trends, helping them stay ahead and leveraging Cigna’s solutions to meet evolving needs.

5. Financial & Underwriting Expertise: Strengthen understanding of financials and underwriting to guide clients in managing costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer proactive, creative solutions.

6. Portfolio Management: Drive growth, earnings, and retention across your client portfolio, meeting targets for new business and renewals. Expand relationships through cross-selling.

7. Collaboration: Work closely with underwriting teams to ensure alignment and build trust, delivering tailored, strategic solutions.

8. Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to appropriate teams.

9. Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources to maintain success.

What You Bring:

• Strong relationship-building skills and a passion for developing deep client connections.
• Expertise in financials, underwriting, and strategic solutions.
• A collaborative mindset with effective cross-team work ability.
• Proactive, creative thinking to develop tailored client solutions.
• A desire to grow within a company committed to innovative solutions in a changing industry.

At Cigna, we value individuals who bring both strategic insight and a hands-on approach to client management. If you’re driven by client success and want to work for an organization that values innovation and personal relationships, we want to hear from you!

Qualifications:

• Bachelor’s degree or equivalent experience.
• 1-3+ years of experience in health benefits or client management.

Skills:

• Strong communication, sales negotiation, and relationship-building skills.
• Proven ability to manage and grow client relationships.
• Experience in sales, marketing, underwriting, or operations is preferred.
• Financial acumen to identify and drive growth opportunities.
• Experience managing large, complex client accounts focusing on relationship-building and revenue growth.

Remote work may be permitted; internet connection must be via cable broadband or fiber optic with at least 10Mbps download and 5Mbps upload speeds.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for better health through every life stage. We guide customers through the healthcare system, empowering them with information and insights to improve their health and vitality. Join us in driving growth and improving lives.

We consider applicants without regard to race, color, age, disability, sex, pregnancy, medical conditions, sexual orientation, gender identity, veteran or military status, religion, national origin, marital or familial status, genetic information, public assistance status, citizenship, or other protected characteristics.

If you need reasonable accommodation to complete the application, email: [e-mail]. Do not email for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless participating in a cessation program. Consideration of criminal histories is conducted in accordance with laws.