Strategic Account Engagement Specialist

Ryerson Holding; Little Rock (AR); On-site; USD 42,000 - 66,000; Full time

Job summary

Ryerson Holding in Arkansas is seeking a Customer Engagement Specialist to manage territory and develop key accounts within the metal industry. The role emphasizes collaboration with operations and sales teams to deliver customer value.

Responsibilities include inventory management for customer materials, training new team members, and creating account development plans. Occasional face-to-face interactions may be required to discuss terms and coordinate product or service delivery.

Qualifications

• Bachelor's degree preferred.
• 1-3 years prior sales or metal industry experience preferred.
• Solid understanding of product offerings, ERP system and markets served.
• Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice.
• General understanding of metal processes and products.

Responsibilities

• Maintain territory/account with a strategic approach while managing resources.
• Assists in training new team members.
• Assists in creating account development plans.
• Performs inventory management for customer specific material.
• Communicates with operations team and may serve as a production meeting representative.
• Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Sales experience

Communication skills

Account management

Education

Bachelor's degree

Tools

ERP system

Job description

Ryerson Holding in Arkansas is seeking a Customer Engagement Specialist to manage territory and develop key accounts within the metal industry. The role emphasizes collaboration with operations and sales teams to deliver customer value.

Responsibilities include inventory management for customer materials, training new team members, and creating account development plans. Occasional face-to-face interactions may be required to discuss terms and coordinate product or service delivery.