Strategic Account Director, Medical Communications

Synchrony Group; West Chester (Chester County); On-site; USD 120,000 - 180,000; Full time

Job summary

Synchrony Group in West Chester, PA seeks an Account Director to lead client services for assigned pharma accounts. You will shape strategic and tactical plans, manage cross-functional teams, and deliver innovative medical marketing programs that meet client goals and uphold Synchrony's standards.

You will drive client development, renewals, and new business opportunities, overseeing budgets, proposals, and SOWs while representing the agency's point of view with clients and internal teams.

Qualifications

• Bachelor's degree required.
• Minimum 5 years’ account services experience in pharmaceutical marketing and/or medical communications.
• History of successful management of more than 3 million dollars of fee/year in the medical communications industry/agency setting.
• Substantial experience leading at least 3 of the following activities: medical education activities, medical communications campaigns, promotional medical/marketing initiatives, strategic communications planning, advisory boards, key clinical expert identification and development

Responsibilities

• Lead cross-functional teams in support of client needs for assigned clients.
• Develop client scope of service, proposals, statements of work (SOWs), and project agreements with internal teams and communicate with client to gain approval.
• Monitor and manage assigned activities to ensure timely delivery of products and services.
• Develop, coordinate, and manage execution of all deliverables for assigned client accounts.
• Develop strategic/creative briefs for all projects, obtaining client agreement as needed.
• Contract with and manage external contractors as required for successful execution of Synchrony-driven programs.
• Ensure team compliance with client contracts, timelines, and budgets.
• Review all major deliverables to ensure quality standards and client expectations are met.
• Oversee assigned program financial management and reporting.
• Oversee financial aspects of client relationship, including compliance to contract/agreements, SOWs, purchase orders, invoices, and receivables.
• Attend and lead weekly client status, new project kick-offs, and post-project evaluations.
• Actively participate in client presentations, selling and defending the agency's point of view.
• Attend client meetings, congresses, and communicate key learnings to team and client as appropriate.
• Foster and develop collaboration between departments, internal groups, and individuals to ensure innovative and collaborative solutions to client needs.
• Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values

Education

Bachelor's degree

Job description

Synchrony Group in West Chester, PA seeks an Account Director to lead client services for assigned pharma accounts. You will shape strategic and tactical plans, manage cross-functional teams, and deliver innovative medical marketing programs that meet client goals and uphold Synchrony's standards.

You will drive client development, renewals, and new business opportunities, overseeing budgets, proposals, and SOWs while representing the agency's point of view with clients and internal teams.