Senior Account Director — Medical Communications

Synchrony Group, LLC; West Chester (Chester County); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salaries

Excellent health insurance

401(k) plan with employer matching

Job summary

Synchrony Group, headquartered in West Chester, PA, seeks an Account Director to lead account services for assigned clients, including client development and retention, and to guide cross-functional teams in strategic pharmaceutical marketing communications, events, and medical education initiatives.

The Account Director will provide exemplary customer service, advocate for client needs, and ensure high-quality, on-brand outcomes aligned with Synchrony’s values and reputation.

Qualifications

• Bachelor's degree required.
• 5+ years’ account services experience in pharmaceutical marketing and/or medical communications.
• History of managing more than $3M of annual fee revenue.
• Experience leading medical education, campaigns, and strategic planning initiatives.

Responsibilities

• Lead cross-functional teams to meet client needs for assigned accounts.
• Develop scope of service, proposals, SOWs, and project agreements with internal teams.
• Monitor activities to ensure timely delivery of products and services.
• Oversee program financial management, budgets, and invoicing.
• Attend and lead client meetings, presentations, and post-project evaluations.

Skills

Leadership

Communication

Negotiation

Analytical thinking

Presentation skills

Client relationship management

Strategic thinking

Education

Bachelor's degree

Job description

Synchrony Group, headquartered in West Chester, PA, seeks an Account Director to lead account services for assigned clients, including client development and retention, and to guide cross-functional teams in strategic pharmaceutical marketing communications, events, and medical education initiatives.

The Account Director will provide exemplary customer service, advocate for client needs, and ensure high-quality, on-brand outcomes aligned with Synchrony’s values and reputation.